Job Description

The Brink’s Company (NYSE: BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries.

We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.

We are seeking an accomplished and dynamic Cash Solution Sales Leader to join our Mauritius team. Reporting to the Indian Ocean Commercial Manager, this role is responsible for driving business growth, identifying opportunities, building & maintaining client partnerships and ensuring account profitability.

Key Responsibilities:

Strategic Initiatives

• Lead and support strategy development to enable global sustained growth and profitability, including identifying and assessing new products, new geographies, target markets and companies for acquisition.
• Monitor, collate, and disseminate market information (ex: industry trends, competitor activity, etc.) to relevant management/executives to ensure the organization stays abreast of market activities and proactively takes action to maintain competitive advantage; lead the preparation of regular competitive/industry analyses on major global or regional competitors for Board presentations and as requested by the company.
• Ensure adherence to internal operational procedures across the team.
• Support strategic business development for the department.

Collaboration & Stakeholder Engagement

• Deliver consistent, high-quality customer service.
• Develop and build a pipeline of new business opportunities in core, adjacent, and new markets with complementary industries to capitalize on synergies (joint ventures/partnerships) to expand the reach of the business and increase profitability.
• Follow up on client requests and complaints, collaborating with the Quality Department.
• Ensure the correct products and services are delivered to customers in a timely manner.
• Participate in the preparation of costing and pricing calculations.
• Conduct client meetings as required to support operational needs.

Performance Metrics & Accountability

• Prepare monthly KPIs based on departmental standards and business requirements.
• Ensure the CRM is kept up to date
• Ensure compliance with SOX, Health & Safety standards, and all Brink’s governance policies.
• Maintain the highest levels of integrity, ethics, and professional standards.

Continuous Improvement & Innovation

• Participate in tool development, process improvement initiatives, and innovative actions to optimize service delivery.
• Foster a positive work environment and maintain strong employee relations.
• Create and promote a cooperative, engaged, and productive team culture.
• Outline additional areas of focus for process enhancement or efficiency gains.

Preferred Qualifications:

• Degree in Management/ Marketing with HSC with relevant experience
• 3-4 years’ experience in business development, B2B sales or as an Account Manager
• Solid Experience in CRM Software
• LEAN Management Certification will be a plus
• Intermediate Microsoft office user (PowerPoint, Excel, Word…) 

Additional Requirements:

• Customer Oriented
• Familiar with Marketing Tools
• Excellent communication and presentation skills, both verbal and written
• Excellent organizational skills
• Excellent analytical and reporting skills
• Flexible availability
• Valid driving license

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