Job Description

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

The Cash Product Generalist is an intermediate level position responsible for the development of product plans, strategies and tactics in coordination with the Product Management team as well as ensure compliance with Product Governance standards & procedures.

The overall objective of this role is to coordinate the promotion of products to develop new markets, increase share of market, engage with all client segments in the promotion of cash product and obtain competitive position.

Please note - this is maternity cover position.

What you’ll do

Product responsibilities

• Country lead for assigned cash management product transformation initiatives and regional/ global projects
• Develop detailed product requirements and conduct market readiness evaluations during testing phases to ensure product quality and performance goals are met
• Responsible for managing the regulatory book of work for assigned sub-set of cash management products in close cooperation with regional and global partners
• Responsible for achieving target revenues and meeting target expenses across cash management products to which she/he is assigned
• Development and implementation of core and innovative Cash products and services in respond to market demand and/or FMI developments and/or customer requirements and in coordination with Operations, Legal, Compliance, Finance and Regional Product
• Formulation of pricing for cash management products and services in line with market conditions and product cost dynamics
• Developing market knowledge through analysis, segmentation and industry behavior

Clients

• Act as the client advisor for assigned cash management products by developing the required product knowledge
• Contribute to increasing client satisfaction and respond promptly to client escalations
• Coordinating with TTS Operations and Client Delivery to ensure smooth, consistent and quality operational delivery of assigned cash management products and regulatory changes
• Identifying cross-sell opportunities, participate in structuring successful sales proposals and responses to client RfPs

Risk and controls

• Compliance with Product Governance Standards including ensuring Product Approval Programs and Capability Grids are up to date
• Ensuring compliance with Citi and local regulatory policies/requirements
• Ensuring risk management for cash management products and services

What we’ll need from you

• Relevant experience with good knowledge of cash management products, corporate banking practices in the product management space
• Experience managing across multi-function or global business
• Experience managing in a large, complex and matrixed organization
• Demonstrated knowledge and experience with the industry, banking, cash management, channels and account services
• To be very familiar with cash management products on the market and with the different types customers’ segments, to know the competition well and to be aware of the local regulations and policies.
• Working knowledge of different systems, theories, and practices relevant to a function
• Knowledge in MS Excel, MS Power Point, MS Word. Project management is a plus
• Product and client oriented
• Bachelor’s/University degree
• Fluent in Bulgarian and English.

What we can offer you

By joining Citi Bulgaria, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Job Family Group:

Product Management and Development

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Job Family:

Product Performance Management

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Time Type:

Full time

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Primary Location Full Time Salary Range:

€30,680.00 - €49,080.00

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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View Citi’s EEO Policy Statement and the Know Your Rights poster.