
Cost Center
923 Patient Accounts
Scheduled Weekly Hours
40
Work Shift
First Shift (United States of America)
Shift & Status
Who Are We?
We at Pine Rest believe in the power of healing and that everyone in our community has the right to expert care for mental health and substance use disorders. We are much more than just the third largest non-profit behavioral health system in the country, our 220-acre main campus, and our network of clinical sites across Michigan. We are a tight-knit community of healers who witness the impact of our life-changing work each day.
Each day, we are closing the gaps in access to care. We are innovating through leading-edge research, testing, programs, and treatment modalities that others replicate across the country. Our services include a state-of-the-art psychiatric urgent care center and a soon-to-be-built pediatric behavioral health center, outpatient, inpatient, partial hospitalization (day programs), assessment and testing, residential, addiction treatment and specialty services such as crisis response, employee assistance programs, forensic psychiatry and psychology, and neuromodulation. On-the-job educational programs for nurses, psychologists, advanced practice providers, psychiatrists, and chaplains are equipping the next generation of care providers.
We are passionate about serving and are honored to be a part of this incredible work.
What Will You Do?
As a Cash Poster at Pine Rest, you’ll be part of tight-knit team that believes in the healing power of your expertise and compassion. The Cash Poster, according to general directives and established departmental and or Pine Rest Christian Mental Health Services policies and procedures, independently performs administrative duties related to accounts receivable, to include but not limited reviewing accounts receivables, ensuring cash received is applied timely and accurately in accordance with company polices, and balancing bank deposits. The Cash Poster is dedicated to excellent customer service, enthusiastic about the care we offer, and foster a sense of belonging and empowerment in a diverse workplace.
Principal Duties and Responsibilities:
Apply insurance and patient payments to accounts, monitoring for compliance with contractual agreements to assure appropriate reimbursement for services provided.
Reconcile cash accounts daily to make sure that all items are accounted for.
Prepare and balance bank deposits.
Process non-sufficient checks in Epic.
Research and resolve unapplied cash.
Review self-pay credit balances and take appropriate action to resolve credit.
Escalate unresolved items to supervisor.
Scan payment documents into billing system and prepare them for posting.
Documents all cash posted to ensure balancing of the bank deposits.
What Does This Role Require?
High School diploma or equivalent required.
Six months experience in related field required, experience in healthcare-related field preferred.
Knowledge of Medical terminology and/or healthcare revenue cycle experience preferred.
Work requires the ability to read, understand and follow directions, and do computations.
Benefits:
Medical, dental, vision & life insurance plans
403(b) retirement match contribution by Pine Rest
Generous PTO for full and part time employees
Tuition assistance & loan forgiveness
Employee Assistance Program offering many free and discounted services for therapy, legal, accounting, gym membership, etc.
Partnership with Davenport University provides generous discount on tuition for employees and family members.
Notice:
Pine Rest provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
All new employees are subject to a criminal background check and education verification which may include sending a copy of your high school diploma, GED, or college transcripts.
Successful completion of a drug screen prior to employment is also part of our background process.
The equivalent base pay range for this position is $17.12 - $23.97. Your interview and offer letter will specify whether the role is hourly or salaried. Please note that this range does not include potential shift differentials, incentives, or bonuses, which may be part of the total compensation package. Final base pay will be determined based on location, experience, education, certifications, and FTE status.

Pine Rest offers a full continuum of behavioral health services and is the second largest non-profit behavioral health system in the United States. Our comprehensive behavioral health center located in Grand Rapids, Michigan offers psychiatric urgent care, outpatient, inpatient, partial hospitalization (day programs), assessment and testing, residential, addiction treatment and specialty services such as crisis response, employee assistance programs, forensic psychiatry and psychology, neuromodulation and more.
The outpatient network includes offices and teletherapy services throughout Michigan, providing individualized and group therapy for people of all ages and all levels of need.
Our educational programming includes psychiatry residency and fellowships in child & adolescent, addiction and geriatric psychiatry, PA training, psychology internships, rotations for medical learners and a clinical pastoral education program.
Pine Rest is an associate member of the National Network of Depression Centers. Some of our recent research collaborations have included partnerships with Duke University, Fuller Theological Seminary, Mayo Clinic, McLean Hospital, Michigan State University, National Institutes of Health, University of Chicago, University of Michigan and Van Andel Research Institute.
IF YOU ARE IN CRISIS, PLEASE CALL 911 OR 800-678-5500 FOR IMMEDIATE ASSISTANCE.