Job Description

Position: Cash & Market Systems Officers 4 (Internal Candidates)

Grade: 5

Reports to: Cash & Market Systems Coordinator

Duty station: Various Locations, Northern Bhare El Ghazal State (NBGS)

Travel: Frequent field travel required, including remote and high-risk locations.

Project number: SSFM2535/SSFM2533/SSFM2619/SSFM2512/SSFM2606

Technical Line: Global C&MS Advisor

Supports: Core competency coordinator/officers/assistants/CC CVA Focal Points

Duration and type of contract: 12 months (with possible extension)

All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity, and accountability. These attitudes and beliefs shall guide our actions and relationships.

1. Role and responsibilities

The Cash & Market Systems Officer position provides implementation of strategic, technical, and operational leadership for all CVA interventions across Core Competencies (CCs) in the Area Programme- NBGS. The role ensures high-quality, accountable, and harmonised delivery of MPCA and sectoral cash, while strengthening systems and coordination with internal and external partners. Additionally, the postholder will serve as the focal point and representative for C&MS technical guidance in the Area office.

The following is a brief description of the role.

Generic responsibilities (max 10)

The post holder generally has responsibility to support the design, budgeting, implementation, and quality assurance of all CVA interventions, including MPCA, and support the use of market system programming as a foundation to programs as appropriate.

1. Ensures CVA implementation aligns with NRC strategies, donor regulations, and humanitarian standards.
2. Ensures CVA complies with internal financial, logistical, and procurement procedures.
3. Contributes to assessments, market analysis, and feasibility studies.
4. Facilitates roll-out of CVA tools, SOPs, guidelines, and CVA monitoring systems to CCs
5. Builds the capacity of programme staff and CVA focal points across CCs on CVA modality
6. Coordinates with the Cash Working Group (CWG), and relevant clusters.
7. Ensure accountability to affected populations and integration of SIP in project areas
8. Produce quality reports, analysis, and documentation of lessons learned.
9. Support program team to use market system as a foundation in program designs

Specific responsibilities

Programme Design & Implementation

• Lead MPCA design, transfer value setting, targeting criteria, and delivery mechanisms.
• Facilitates Type1 market analysis and modality selection.
• Facilitate cash transfer/delivery mechanisms, including mobile money, vouchers, and Financial Service Provider (FSPs) networks.
• Lead risk analysis and ensure preparedness for the use of the cash and voucher modality
• Ensure harmonization of cash transfer values with CWG and partners.
• Support all CCs to integrate cash-based approaches.
• Support CCs to apply Market system programming steps to ensure a strong foundation

Monitoring, Learning & Accountability

• Develop CVA MEAL frameworks and support post-distribution monitoring.
• Analyze market data to inform program adaptations.
• Maintain feedback and complaints mechanisms tailored for cash programming.
• Lead after-action reviews and contribute to learning products.

Coordination & Representation

• Represent NRC in CWG, clusters, partner, and donor meetings on CVA programming.
• Engage with FSPs to negotiate terms, troubleshoot, and improve delivery.
• Promote coordinated cash transfer responses and joint assessments with partners.
• Identify and engage with partners/stakeholders relevant in local/national markets and recommend collaboration during project design/implementation

Risk Management & Compliance

• Identify and mitigate risks including fraud, market inflation, access constraints, and protection concerns.
• Ensure robust beneficiary verification, data protection, and anti-fraud systems.
• Support audits and donor compliance checks.

Capacity Strengthening

• Deliver training on CVA fundamentals, market assessments, tools, and accountability.
• Mentor CVA staff and CC focal points.
• Build internal knowledge on market-based programming and market systems.

Critical interfaces

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

• Internal
  • Technical advice for programme development and quality support: Area Programme Managers, CC Specialists, Global Cash and Markets Advisor
  • Technical advice for support units: Logistics, Finance, HR/Admin, Humanitarian Safety and Access Manager, Area Managers, Head of Support, Risk and Compliance Manager, IT Manager
  • Monitoring & Evaluation: MEAL Manager
  • Capacity development: Area Managers, Project Managers, CC Specialists, Support departmental heads and field-based programme staff
• External
  • Market actors (consumers, traders, wholesalers), market service providers (e.g. financial institutions) and market governance entities (e.g. local government, standards bodies). Peer agencies, coordination mechanisms and platforms, donors, civil society and academic groups.

Scale and scope of position

Staff:

All CC staff

Stakeholders:

Cash Working Group, Clusters, relevant Ministry lines, partner NGOs in consortia, other (I)NGOs working in CVA and market systems;

Budgets:

Multiple institutional donors (i.e., SDC, IKEA Foundation, AUE, Durable Solutions, Norad, etc)

Legal or compliance:

Donor cash guidelines; relevant Counter-terror legislation; NRC counter-terrorism policy

2. Competencies

Competencies are important for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following three categories:

1. Professional competencies

These are skills, knowledge, and experience that are important for effective performance.

Generic professional competencies for this position

• Bachelor’s degree in economics, Development Studies, Social Sciences, Business Administration, or related field.
• Strong technical expertise in CVA, MPCA, and market-based programming (Professional training in Cash and Voucher Assistance, Market Systems, or related areas is an asset).
• Minimum 4–5 years of experience in CVA programming in humanitarian or development contexts.
• Demonstrated experience in MPCA design and implementation.
• Experience working in fragile or conflict-affected settings (South Sudan preferred).
• Proven experience working with clusters, Cash Working Groups, and FSPs.
• Track record of leading assessments, capacity building, and coordination.
• Excellent analytical skills with demonstrated experience in market assessments.
• Strong coordination, communication, and stakeholder engagement abilities.
• Skilled in project cycle management, budget development, and donor compliance.
• Ability to train, mentor, and build capacity of staff.
• Competence in digital cash systems, data management, and FSP coordination.
• Strong understanding of protection, gender, risk mitigation, in CVA.

Context/specific skills, knowledge and experience

• Knowledge of the South Sudan context, specifically regarding displacement affected communities and the associated economic environment is preferred.

• Understanding of the local challenges related to CVA

• Fluency in local language both written and verbal

• Fluency in English, both written and verbal is required.

• Engagement with different stakeholders (government authorities, financial service providers, traders and other private sector actors, community-based groups/organizations…) in the local area, using local language

• Awareness of the local financial delivery mechanisms and associated risks/opportunities

2. Behavioural competencies (max 6)

These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, the following are essential for this position:

• Handling insecure environment

• Working with people

• Coping with changes

• Planning and delivering results

• Empowering and building trust

• Communicating with impact and respect

3. Performance Management

The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:

• The Job Description

• The Work and Development Plan

• The Mid-term/End-of-trial and End-term Period Performance Review Template

• The NRC Competency Framework