Job Description

Position title: Cash Collections Associate with English (German as added plus) (limited full-time)

Location: Prague, CZ

Duration: 12 months + possible prolongation (limited position)

Time schedule: 40 hours/week

What you'll bring

With your previous experience you contribute to SAP's cash collections function. Strong communication skills and comfort working across cultures are central to this role.

• You have 1-3 years of working experience in cash collections, accounts receivable, or a related finance function, with the ability to manage collection procedures, engage customers on payment issues, and monitor AR metrics with limited oversight
• Fluency in English is required for this role; German language skills are an advantage (fluent written and spoken)
• Strong analytical thinking — you investigate discrepancies, identify payment risks, and know when to escalate (dispute case handling)
• Proficiency in Microsoft Office, particularly Excel and Outlook; prior usage of SAP systems experience is an advantage
• A collaborative, adaptable approach — you work well in a team and bring a solution-focused mindset to daily challenges
• Related financial, contractual or legal background is required

We also look for people who build trust naturally, communicate with clarity, keep the customer at the centre of what they do, and bring emotional intelligence and genuine problem-solving ability to the challenges they face.

In addition to the skills and experience specific to this role, all positions at SAP require candidates who are comfortable using AI tools — including agentic AI — in their day-to-day work, from crafting effective inputs and automating routine tasks, to evaluating AI-generated outputs for quality and driving adoption of AI practices within their teams.

What you'll build

In this paid role you'll support SAP's Cash Collections GVC (Global Volume Customers) team with activities that drive cash flow performance across EMEA North and MEE.

• Manage a customer portfolio proactively, ensuring open invoices are collected on time
• Engage daily with customers and internal teams — Commercial, Billing, Sales, and Controlling — to resolve payment queries
• Investigate billing and contractual discrepancies to unblock timely payment
• Monitor cash collection metrics and contribute to process improvement
• Identify payment risks and escalate to management at the right time
• Support the team's goal of reducing Days Sales Outstanding (DSO) across EMEA North and MEE

Where you belong

You'll join SAP's Cash Collections GVC (Global Volume Customers) team in Prague, covering a pan-European portfolio across EMEA North and Middle and Eastern Europe. The team partners closely with Commercial, Billing, and Finance functions to drive cash flow outcomes, and you'll build your skills through daily customer contact and AR process exposure. A strong entry point for someone who wants to grow in collections and finance at a global technology company.

Additional Information

About SAP

With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.

As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone, regardless of background, feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or complete your application, please send an email with your request to the Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy and childbirth), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.