Job Description

Cash Collection Associate (m/f/x)

This position will report to the Cash Collection TL and will coordinate and support the execution of Accounts Receivable related activities.

Responsibilities:

• Perform day-to-day activities related to Cash Collection and Accounts Receivable processes.

• Manage dunning activities and prepare reports with commentary for the assigned customer portfolio.

• Contact customers and handle inbound calls to resolve queries and disputes in a timely and professional manner.

• Proactively manage overdue accounts, including analysis and reconciliation of balances.

• Cooperate closely with different departments (Customer Service, Cash Application, Local Markets).

• Review, follow, and continuously improve operating procedures to support process efficiency and compliance.

• Escalate unresolved or unclear issues to the Team Leader in line with established escalation procedures

Requirements:

• Undergraduate degree in Finance / Accounting or equivalent in working experience

• Minimum of 1 year experience working in Accounts Receivable / Collections

• Strong competence in Microsoft Office (e.g. Excel)

• SAP experience will be an asset

• Strong organizational and time management skills

• Fluency in English (written and oral)

• Spanish/ Dutch or other foreign language nice to have

We offer:

• Contract of employment in a leading pharmaceutical company for animals

• Learning and developing programs

• Private medical care

• Life insurance

• Multisport card

• Hybrid model of work

Full timeRegularColleague

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