Job Description

Why Ryan?

• Hybrid Work Options

• Award-Winning Culture

• Generous Personal Time Off (PTO) Benefits

• 14-Weeks of 100% Paid Leave for New Parents (Adoption Included)

• Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement

• Benefits Eligibility Effective Day One

• 401K with Employer Match

• Tuition Reimbursement After One Year of Service

• Fertility Assistance Program

• Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service

The Cash Applications Specialist I performs a variety tasks related to processing and posting customer and non-customer cash receipts into the accounting system. The Cash Applications Specialist I ensures that payments are processed in a timely and accurate manner in accordance with Ryan practices, policies, and procedures.

Duties and responsibilities, as they align to Ryan’s Key Results

People:

• Create a positive team member experience.

Client:

• Works closely with internal clients to resolve credits and short pays on customer accounts.
• Prepares client refunds as needed.

Value:

• Identifies accounts receivable payments for appropriate application to customer account.
• Researches unidentified payments as needed.
• Monitors bank accounts for new EFT, ACH, and Wire payments received.
• Processes non-accounts receivable payments, P-Card transactions, and credit card payments.
• Identifies short payments and takes appropriate actions.
• Completes adjustments to client accounts within 24 hours of final approvals.
• Balances receipts, reconciles daily work batches, and prepares audit trail.
• Responds to payment inquiries in a timely manner.
• Performs additional duties as assigned.

Education and Experience:

High-school diploma or general equivalency diploma (GED) and one to two years related experience required and/or training in a similar environment, or equivalent combination of education and experience. Candidate must be able to work under tight time schedules, have strong customer service and communication skills, and be able to work independently under limited supervision. Strong problem-solving skills and ability to multi task are also required.

Computer Skills:

To perform this job successfully, an individual must have intermediate knowledge of Microsoft® Word, Access, Excel, PowerPoint, Outlook, and Internet navigation and research and the ability to operate 10 key by touch. Experience using MS Query/Excel and Microsoft Dynamics SL is preferred.

Certificates and Licenses:

Valid driver’s license required.

Supervisory Responsibilities:

The position requires limited supervisory responsibilities, including training employees, assigning work, and checking work for accuracy and completeness.

Equal Opportunity Employer: disability/veteran