Job Description

The Investment Support & Liquidity Operations team is responsible for the end-to-end operational management of institutional investment products, including Money Market Funds (MMFs), Time Deposits, cash sweep programs, liquidity structures, and related treasury solutions. The team serves as the primary operational partner for clients, product teams, relationship managers, and internal stakeholders by supporting investment execution, trade processing, liquidity management, interest administration, reconciliations, exception management, and contingency events.

The role ensures the accurate execution of high-value financial transactions, maintains a strong risk and control environment, drives operational excellence, and supports strategic initiatives designed to improve process efficiency, client experience, and regulatory compliance. The position requires attention to detail, investment operations expertise, analytical capabilities, and the ability to manage complex client servicing activities across a global operating model.

Responsibilities

Investment & Liquidity Operations

• Provide daily operational support for Money Market Funds, Time Deposits, and investment servicing activities.
• Perform daily reconciliations, exception reporting, account balancing, and operational control activities.
• Assist with the execution of redemptions, maturities, funding requests, drawdowns, interest payments, and cash movements.
• Support large-value transactions while ensuring compliance with established operational controls and approval requirements.
• Partner with Relationship Managers, Product teams, and Client Service organizations to deliver timely and effective client support.
• Serve as an escalation point for complex client servicing issues related to investment products, Time Deposits, and cash management services.
• Assist investigations and resolution efforts involving settlement failures, trade exceptions, reconciliation discrepancies, liquidity incidents, and processing errors.
• Assist with managing contingency events requiring manual processing, client remediation, compensation calculations, or operational escalations.
• Participate in system implementations, migration projects, production validation testing, workflow enhancements, and operational readiness activities.
• Identify opportunities to enhance operational efficiency through process simplification, automation, and control optimization.
• Help maintain operational procedures, process documentation, and training materials.
• Ensure adherence to internal policies, audit requirements, regulatory standards, and governance frameworks.

Qualifications

• 0-2 years of experience in a related role
• Proficient in English both written and spoken
• Understanding of emerging technologies
• Effective verbal and written skills
• Effective analytic and presentation skills

Education

• Bachelor’s/University degree or equivalent experience

The Cash and Trade Proc Analyst Labor Inclusion Process (Official Disability Certification)

Citi Colombia is carrying out this recruitment process as part of its labor inclusion strategy and in compliance with the applicable legal obligations regarding the hiring of persons with disabilities, in accordance with Law 2466 of 2025 and other related regulations. In this context, this vacancy is intended for candidates who are in a disability situation and hold an official disability certification issued in accordance with the procedure established by the Ministry of Health and Social Protection in Colombia, or who may provide evidence of such certification during the process, as applicable.

The purpose of this vacancy is to support compliance with the legal disability quota, facilitate inclusive recruitment processes, and enable, where applicable, reasonable accommodations, accessibility support, and internal compliance controls associated with the applicable regulatory framework. Any information shared during the application process will be treated as sensitive personal data, with restricted access and solely for legitimate purposes related to inclusive recruitment, accessibility, support, and regulatory compliance, in accordance with applicable law and Citi’s internal policies.

Mandatory requirements

• Official disability certification issued in accordance with the procedure established by the Ministry of Health and Social Protection in Colombia.

Role conditions

Colombia, Bogota, Hybrid contract, 9hs, Full time. During the recruitment and/or hiring process, candidates may request reasonable accommodations and accessibility support where necessary.

Application process

To continue in this process, candidates must answer the self-identification and certification questions defined for the process. Validation of the official disability certification will be carried out through the channels designated for such purpose, under confidentiality and restricted-access standards.

Job Family Group:

Operations - Transaction Services

Job Family:

Cash Management

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.