Job Description
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About the role:
• Full-time contract position for 3 months – looking at extending, located in Port Macquarie NSW
• Base annual rate of $82,622 to $90,226 negotiable based on experience & qualifications
• 12% super plus access to generous NFP salary packaging options
About the opportunity:
As a Family Support Case Worker, you’ll provide early intervention and prevention support to families experiencing complex challenges, helping reduce risks and strengthen family wellbeing before crises escalate.
You’ll work directly with children, young people, parents and carers to build safer, stronger family environments through practical support, advocacy and meaningful relationships.
Every day will bring variety, purpose and the chance to make a real impact.
What you’ll be doing:
• Walk alongside families to provide early intervention and case management support
• Help create safe and nurturing environments for children and young people
• Assess family strengths and needs to develop child-focused goals and practical support plans
• Support parents and carers to build confidence and parenting skills through coaching, role modelling and education
• Facilitate parent groups, playgroups and home visits to strengthen family connection and resilience
• Advocate for families and connect them with ongoing services and community supports
• Work collaboratively with internal and external stakeholders to ensure holistic support for families
• Maintain accurate case notes and records to support quality service delivery
• Respond to child safety concerns in line with mandatory reporting requirements and organisational policies
Your Qualifications & Experience
• Qualifications in social sciences or relevant experience working with children and families
• Knowledge of child protection and family support practices
• Understanding of the challenges impacting children and families, particularly within regional and Aboriginal communities
• Strong relationship-building and advocacy skills
• A commitment to child safety and family wellbeing
• Flexibility to work occasional evenings or varied hours to meet family needs
• A current NSW Driver Licence and willingness to transport families
• A current NSW Working With Children Check
Benefits and culture
Working to inspire people, enliven communities and confront injustice brings its own rewards, but there’s more.
• Welcoming you exactly as you are
• Access to generous NFP salary packaging options
• Wellbeing programs as well as access to Uniting’s URewards retail partner program.
• Career development opportunities such as training, education.
• Amazing workplace culture
Please contact Belinda Condon from Uniting’s Talent Acquisition team if you have any questions or enquiries – bcondon@uniting.org.au
Applications close: 11:55pm Sunday 14th June 2026
Employment with Uniting is subject to satisfactory background checks, which include National Police Checks, Working with Children Checks and Reference Checks.
Empowered by diversity:
At Uniting, inclusion isn’t just something we value – it’s how we work. Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve.
Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.
About Uniting:
When you’re part of Uniting NSW.ACT, you’re part of a diverse, purpose-led team of people who are really making a difference to the world around them.
We contribute to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.
Uniting leaders and employees work together to create a culture that is safe, inclusive and person-centred. We bring this to life every day through our values: compassionate, respectful, imaginative and bold.
Uniting acknowledges the continuing sovereignty and rich cultural diversity of Australia’s First Peoples. We pay our respects to all Elders – past, present, and emerging – and to all First Peoples on whose lands we live and work.
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