Job Description

Posting number: 26-247

Department: 1026 - Juvenile Probation - Direct Supervision - Local Budget

Job classification: Casework Supervisor

Posting type: Open

Categories: Corrections, Law Enforcement, Probation

Summary

The Casework Supervisor provides supervisory and administrative supervision to a team of juvenile justice professionals to ensure the quality and legal compliance of client services. This role is responsible for case consultation, staff development, and managing team performance to align with professional standards and departmental goals. The Supervisor ensures that all casework activities meet state mandates and that client care is coordinated effectively across multiple agencies.

Examples of duties

• Supervises a team of juvenile justice professionals , to include making work assignments, reviewing case management and court documentation for accuracy, and monitoring compliance with state laws and department policies and procedures.
• Provides technical case consultation to staff on complex, high-risk, or sensitive cases.
• Conducts regular performance evaluations and provides ongoing training and mentorship to enhance staff professional growth.
• Ensures that all client records and departmental databases are maintained in strict accordance with confidentiality laws and grant requirements.
• Monitors service delivery metrics and program outcomes to ensure effective client support and services and departmental efficiency.
• Acts as a primary liaison with court systems, social service agencies, and community partners to coordinate integrated client care.
• Participates in the development of departmental policies and the improvement of program delivery methods.

Qualifications

• Minimum of three (3) years of professional experience in a social service, community, corrections, or juvenile agency that deals with offenders or disadvantaged persons. An equivalent combination of education and experience beyond the bachelor's degree may be considered in substitution for the required work experience.
• Bachelor’s degree in criminal justice, Social Work, Psychology, Counseling, or a related human services field.
• Must be at least 21 years of age.
• Must have no disqualifying criminal history as set forth in Chapter 344 of Texas Administrative Code or any successor statute.
• Must not have ever had any type of certification revoked by the Texas Juvenile Justice Department.
• Must complete the training required by Chapter 344 of the Texas Administrative Code or any successor statute.
• Must pass the certification exam required by Chapter 344 of the Texas Administrative Code or any successor statute.
• Current certification as a Juvenile Probation Officer by the Texas Juvenile Justice Department is required.
• Must maintain certification in the Handle with Care Behavioral Management System, or a successor behavior management system, in accordance with the recertification intervals established in Texas Juvenile Justice Department standards.
• Must maintain certification in First Aid/CPR/AED from the American Red Cross, or successor authority, in accordance with the recertification intervals established by the American Red Cross or successor authority.
• Must possess of a valid State of Texas driver’s license.

Supplemental information

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