Job Description

Case Worker – Integrated Family Support Services (IFSS)

Launceston, Tasmania

Part Time Contract to June 2027

CatholicCare Tasmania is the primary social services agency of the Catholic Church across Tasmania. We have 60 years’ experience delivering a wide range of services and support to improve individual, family and community wellbeing. Our services are available and open to all with a particular focus on families, young people and children.

About the Role

CatholicCare Tasmania’s Integrated Family Support Services program provides early-intervention, in-home support to families experiencing vulnerability. We work alongside parents and carers to build practical skills, strengthen relationships, and create safe and nurturing home environments where children and young people can thrive.

As a Case Worker, you will:

• Provide tailored one-to-one, strengths-based support to families within their homes and communities.
• Maintain a manageable caseload, enabling you to spend quality time with each family, understand their goals, and work collaboratively toward positive change.
• Conduct regular home visits and outreach across Launceston and surrounding areas
• Partner with schools, health services, and community agencies to connect families with practical supports.
• Assist parents to develop routines, parenting strategies and life skills that promote family stability and child wellbeing.
• Keep accurate case notes and contribute to program review and continuous improvement.

This is a hands-on, relationship-based role. You’ll be out and about in the community meeting families in their homes, collaborating with other professionals, and representing CatholicCare Tasmania as a trusted partner to families.

About You

You’re a warm, engaging communicator who enjoys working directly with people and seeing change happen in real time. You thrive on variety and bring genuine curiosity and respect to every family you meet.

You bring:

• A tertiary qualification in Social Work, Community Services or related field (or equivalent experience, e.g., Diploma plus 3 years case work).
• Experience supporting families experiencing complex challenges such as parenting stress, family violence, mental health issues or housing instability.
• Excellent communication and rapport-building skills — you connect easily and earn trust through authenticity and empathy.
• Strong organisational skills and the ability to prioritise when working independently in the field.
• Confidence engaging with a diverse range of families and community stakeholders.
• Knowledge of child development, trauma-informed practice and risk assessment.
• A current driver’s licence and the ability to obtain a Police Check and Working with Vulnerable People registration.

What We Offer:

• Salary packaging benefits to increase your take-home pay  
• Up to four bonus leave days per year  
• Be part of an organisation committed to compassion, service, and community well-being  
• Discounted Health Insurance options  
• Opportunities for professional development  
• Supportive, values-driven work environment

Apply Now

To apply, please upload your resume and cover letter addressing the selection criteria and outlining your motivation, relevant skills and experience for the role. For further information, please contact Tanya on 0409 049 769.

Applications close 9 October 2026

CatholicCare Tasmania is committed to safeguarding the interests of children and young people. We are committed to protecting children and young people from harm and require all applicants to undergo an extensive screening process prior to appointment.

CatholicCare Tasmania is an equal employment opportunity employer and promotes and supports a family friendly workplace. The successful applicant must be eligible to work in Australia and will need to evidence their registration to Work with Vulnerable People and Police Check as part of the recruitment process.

Selection Criteria

1. Commitment to the vision, mission and values of CatholicCare Tasmania; and a broad understanding of the operation of the Catholic Church in Tasmania.
2. Demonstrated high level working knowledge of the Child Safety System and understanding of the issues that impact on families within this system, particularly family violence.
3. Demonstrated ability to develop case plans, safety plans, and risk assessments which relate appropriate models of intervention that assist and empower families.
4. Demonstrated knowledge and competencies appropriate to working with vulnerable families including the ability to engage and work effectively with high level family resistance and complex family needs across multiple developmental stages.
5. Demonstrated knowledge of child developmental stages, and the impact of trauma on childhood

development and behaviour.

1. Demonstrated experience of working collaboratively in a multi-disciplinary team, across agency programs and with other agencies in the community