The Royal Children's Hospital

Case Worker

The Royal Children's Hospital  •  Commonwealth of Australia (Onsite)  •  56 minutes ago
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Job Description

Number of Positions Available:

1

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Case Worker

The Beacon, Perth WA

FulltimePermanent

SCHADS Level 5

Why this role matters

At The Beacon, you will be the first point of contact for people seeking safety,stabilityand support during a vulnerable moment in their lives. The way you welcome someone sets the tone for their entire experience. This role is deeply human andcommunitycentred, offering the chance to create a safe,calmand inclusive environment from the moment a resident arrives.

You will delivertraumainformed,clientfocusedsupport that honours each person’s story and strengths. Your ability to be flexible,adaptableand responsive ensures people feel secure,respectedand empowered as they begin their journey towardlongtermstability.

About the role

As a Case Worker, you will provideshorttermcrisis case management during the first 21 days of a resident’s stay. You will assess immediate housing, health, mental health, financial and practical needs, tailoring supportwith toeachindividual

You will work collaboratively with internal teams and external partners to coordinate referrals,advocacyand access to housing pathways. The role requires agility, quick thinking and the ability to remain calm and grounded infastpacedor crisis situations.

This permanentfulltimeposition sits within the Emergency Accommodation and Referral Support Service, reporting to the Team Leader: Front of House. Pay isin accordance witha SCHADS Level 5.

How you will make an impact

  • Provide a safe,calmand welcoming first point of contact for residents

  • Delivertraumainformed,clientcentredand culturally safe support

  • Assess immediate housing, health, mental health, financial and practical needs

  • Tailor individual case plans to support client goals

  • Strengthen community connection through referrals and housing pathway access

  • Identifyand address barriers to income supports and payments

  • Respond promptly to crisis situations withappropriate strategies

  • Maintainaccurateand confidential case notes,assessmentsand outcome data

  • Contribute to a positive,inclusiveand collaborative team environment

What you will bring

  • Relevant qualifications in Social Welfare or Community Services

  • Experience deliveringclientfocused,traumainformedsupport

  • Ability to remain flexible,adaptableand calm in changing situations

  • Strong communicationskills using clear, plain English

  • Capacity to build respectful relationships with clients and partners

  • Understanding of homelessness, itscausesand impacts

  • Experience in welfare or human services

  • Desirable: A current driver’s licence to support clients with urgent appointments

  • A current First Aid Certificate

What we offer

As a registered not-for-profit organisation, we offer eligible employee’s meaningful benefits, including:

  • Salary packaging benefits (up to $15,900 tax free) and Entertainment Benefit ($2,650 tax free)

  • Employee Assistance Program – confidential counselling service

  • Financial, retail and lifestyle discounts

  • Generous paid parental leave (12 weeks for primary carers)

  • Purchased leave options (up to 8 weeks)

  • Five days paid leave annually to experience other Salvation Army programs

  • Discounted health and fitness programs through Fitness Passport

  • A supportive, inclusive culture with passionate and dedicated team members

  • A deeply rewarding role where you can positively influence people’s wellbeing

How to apply

Pleasesubmityour resume and a cover letter outlining your experience and interest in the role. Applications will be reviewed as they are received.

Applications will close as soon as a suitable candidate is secured

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration

The Royal Children's Hospital

About The Royal Children's Hospital

The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.

We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.

With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.

We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.

When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.

In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Parkville, AU
Year Founded
Unknown
Website
org.au
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