Job Description
Who We Are
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Organizational Responsibilities
- Knowledgeable of Operations Manual (Policy & Procedure)
- Acceptance of the Salvation Army mission statement
- Acceptance of the Salvation Army code of ethics
- Ensure that all residents abide by conditions of Parole and house rules
- Engage in regular evaluations with the Director
- Engage in regular case management meetings with Residents
- Engage in regular case management meetings with management team and Parole Officers regarding all matters of concern about any residents (monthly meeting, daily reporting)
- Ensure all Resident files on own caseload are up to date. Activity notes and case summaries are entered into the Correctional Services Data Base
- Represent Railton House in any Salvation Army or interagency committee or meetings as requested by Director or designate
- Participate in any and all staff training seminars to continuously upgrade skills based on Correctional Services and Salvation Army standards and recommendations
- Attend all staff meetings
- Participate as a team member of house staff geared towards the needs of the residents and the house
- Respect the proper lines of authority
- Protect the confidentiality of all residents and staff
- Encourage atmosphere of trust and respect while exercising control
- Ability to cross-task with case management team as required
Service Responsibilities
- Arrive 10 to 15 minutes prior to shift start in order to achieve a smooth transition
- Must complete a full house round to ensure premises are neat, clean and make sure proper head count coincides with names and numbers recorded in logbook, before accepting keys. Make sure all doors are locked that are supposed to be.
- Read and discuss with outgoing staff any new entries in log book or any relevant information/reports that require follow-up
- Must be awake at all times
- Monitor Sign-Out Log to verify name and location on card when resident signs out and upon call-ins
- Distribute medications and record in medication log book
- Complete Case Worker check list
- Process monthly statistics for CSC and The Salvation Army
- Review and selection of new residents and prep work for weekly CAT meetings
- Light grocery shopping for the house
- Assist with administration tasks such as filing, paperwork, weekly DPA and gift card distribution
- Ensure security of each resident and the building
- Ensure the portable phone and panic button is with you at all times
- Ensure intake of new residents is completed, as well as out-take tasks
- Staff scheduling
- Travel Permits
- Enter weekend call-ins into OMS
- Enter monthly progress notes into OMS
- Access to CSC email
- Keep track of residents eligibility for weekend pass
- Prepare and shred files
- On call rotation with Program Coordinator
- Assist Program Cooridnator as required and perform other duties as deemed necessary by Program Coordinator, Director of Programs and Executive Director
Qualifications and Education Requirements
- Computer literate
- University Degree in social or behavioral sciences or related field; 1 year working experience in human service field, preferably corrections.
- Effective communication skills, both orally and written.
- Effective conflict resolution and problem solving skills.
Preferred Skills
- Ability to understand the dynamics of offender’s behavior and assess their needs and risk.
- Ability to understand the use of authority in supervision and to intervene effectively in crisis interventions.
- Tolerance and compassion for individuals of diverse social and cultural backgrounds
- The ability to understand the dynamics of offender behavior and assess their needs and risks
- The skills to counsel offenders, form effective relationships and gain trust
- The skills to understand the use of authority in supervision and to intervene effectively in crisis situations
- The ability to assist offenders in identifying and solving the practical problems involved in their successful reintegration
- The skills to communicate effectively, both orally and in writing
- The ability to demonstrate cultural competence and respect for diversity
Compensation:
The target hiring range for this position is $21.04 to $26.30 with a maximum of $31.57.
Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.caif you have a need for any accommodation and we will be pleased to discuss this with you.
