Job Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

The Case Therapist II reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Case Therapist coordinates care including communicating with treatment team, patient, and family, documenting in medical record, and discharge planning, continuum of care.

RESPONSIBILITIES

Facilitates and documents comprehensive behavioral health and substance use crisis assessment protocol to identify patient strengths and needs and to establish a recommended level of care disposition

Understands DSM diagnoses, and through clinical contact with the patient and input from the treatment team and natural support system, develops therapeutic interventions, which assist patient in getting urgent mental health needs addressed with the least restrictive level of care.

Provides accurate information and timely updates to patients and community partners. Addresses questions and concerns promptly, or identifies appropriate person and resources to do so.

Uses effective service recovery skills to solve problems or address service breakdowns when they occur.

Demonstrates teamwork by helping co-workers within and across departments. Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others.

• Utilizes de-escalation techniques to support and treat psychiatric patients. Utilizes evidence-based, trauma, cultural, and recovery-informed practices to guide practices.

Develops effective discharge planning with input from multidisciplinary team and managed care/utilization review. Knowledgeable about referral sources and available community resources.

Demonstrates ability to cross train to other areas of BHS and seeks professional development opportunities to expand knowledge base. Accepts assignments of work to other units within BHS.

Other duties as assigned.

Qualifications

Required

1-2 years of experience working with substance abuse and mental health populations.

Masters Degree in Social Work, Psychology, counseling, or related field

LSW, LCSW, LPC, LCPC or eligible for clinical licensure. Must obtain licensure when becoming eligible by meeting state’s requirements.

Experience and training in assessment, individual, family, and group counseling.

Must be computer comfortable and/or proficient as much of the medical records are automated.

Must be detail oriented, able to multi-task, and dedicated to supporting patients.

Preferred

3-5 years in intensive treatment setting and/or mental health setting.

Comprehensive knowledge of crisis intervention techniques for a broad spectrum of the mentally ill and chemically dependent population is preferred.

Additional Information

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.