Job Description

The Puerto Rican Cultural Center was founded in 1973, The Puerto Rican Cultural Center (PRCC) is a non-profit, community-based umbrella institution that seeks to serve the socio-cultural needs of Chicago’s Puerto Rican and Latino community. It is built on the following principles: a philosophy of self-determination, a methodology of self-actualization and critical thought, and an ethics of self-reliance best expressed in the motto, “To live and help to live.”

The Case Manager supports youth at high risk of violence involvement by providing culturally responsive, trauma-informed case management services. This role focuses on building trust, connecting youth to resources, and supporting their progress toward personal, educational, and career goals.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications:

• Bachelor’s degree in Social Work or a related field
• Valid driver’s license and access to a reliable vehicle
• Strong commitment to working with youth and seeing tasks through to completion
• Excellent communication, outreach, and relationship-building skills

Requirements

Key Responsibilities

• Provide individualized, youth-centered case management and goal planning
• Build trusting relationships and engage youth through proactive outreach strategies
• Conduct intake, screening, and assessments to determine eligibility and service needs
• Develop and implement case plans using a strength-based, healing-centered approach
• Connect youth to services, including education, employment, housing, and mental health resources
• Transport youth to appointments and provide transportation support as needed
• Attend court appointments and assist with advocacy and support services
• Maintain accurate documentation and report weekly progress in designated data systems

Service Areas

• Mental health and social-emotional support (including CBT-informed activities)
• Education (school re-engagement, GED, post-secondary enrollment)
• Employment and job readiness programs
• Health and wellness services
• Housing and basic needs support
• Access to public benefits and other supportive services

Engagement & Partnerships

Engage and recruit youth through community outreach and referrals from schools, courts, foster care systems, shelters, law enforcement, and community-based organizations. Collaborate with partners to ensure coordinated, youth-driven services.

Working Conditions

• Field-based work, including travel within the community
• OSHA Category 3: No regular exposure to blood or bodily fluids

Job Type: Full Time

Benefits: Health, Vision, Dental, PTO

Equal Employment Opportunity Statement

The Puerto Rican Cultural Center (PRCC) is an equal opportunity employer that is committed to creating a welcoming workplace that celebrates inclusion and diversity. The PRCC provides equal employment opportunity to all applicants and does not discriminate in recruiting, hiring, or promotion based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other basis or characteristic protected by federal, state, or local law. In addition, The PRCC is committed to providing reasonable accommodations for qualified individuals with disabilities.