Job Description

Case Manager – Older Adults & Adults with Disabilities (Full-Time)

East Bay Community Action Program (EBCAP)
Location: Riverside, RI | Hybrid Eligible (up to 2 remote days/week)

About the Role

East Bay Community Action Program (EBCAP) is seeking a compassionate and organized Case Manager to support older adults and adults with disabilities across Rhode Island. This role is ideal for someone who is passionate about person-centered care, enjoys working in the community, and thrives in a collaborative, mission-driven environment.

As a Case Manager, you’ll provide unbiased care coordination and case management services to individuals enrolled in Medicaid, Cost Share (CNOM), and Adult Protective Services (APS). You’ll work closely with participants, families, service providers, and internal teams to promote safety, independence, and overall well-being.

What You’ll Do

• Conduct assessments to understand participants’ strengths, needs, resources, and goals
• Develop and maintain person-centered care plans
• Coordinate services for older adults, adults with disabilities, and individuals with I/DD
• Meet with participants in homes, assisted living facilities, group homes, and community settings
• Partner with home care agencies, adult day health providers, and other community supports
• Monitor progress and update care plans as needs change
• Respond to Adult Protective Services (APS) referrals and help ensure participant safety
• Maintain timely and accurate documentation in electronic case management systems
• Communicate regularly with participants, families, and interdisciplinary team members

What We’re Looking For

• Compassionate, client-centered approach to service delivery
• Strong communication, organization, and time-management skills
• Ability to manage shifting priorities and work independently in the community
• Comfortable collaborating with diverse teams and service providers
• Commitment to confidentiality, cultural competence, and ethical practice

Minimum Requirements

• Associate’s degree (or equivalent combination of education and experience)
• Minimum of two years of case management experience
• Valid driver’s license, reliable transportation, and auto insurance
• Willingness to travel statewide within Rhode Island

Preferred

• Bachelor’s degree in Human Services, Social Work, Nursing, Psychology, Gerontology, or related field
• Experience working with older adults or adults with disabilities
• Bilingual in Spanish and/or Portuguese

Position Details

• Status: Full-time (30–40 hours/week)
• Pay Range: $21–$30/hour (based on experience)
• Work Environment: Hybrid (remote up to 2 days/week; community-based visits required)

Why Join EBCAP?

• Make a meaningful impact in the lives of older adults and adults with disabilities
• Join a supportive, mission-driven organization rooted in community
• Competitive benefits including medical, dental, retirement match, and generous paid time off
• Mileage reimbursement, tuition assistance, paid training, and professional development opportunities

Ready to Apply?

If you’re passionate about helping people live safely, independently, and with dignity, we encourage you to apply. Join EBCAP and be part of a team committed to building healthier, stronger communities.