Job Description

The U.S. Committee for Refugees and Immigrants (USCRI), established in 1911, is a nongovernmental, not-for-profit international organization dedicated to addressing the needs and rights of refugees and immigrants. USCRI, working with nearly 200 affiliates, provides legal, social, and health services to refugees, unaccompanied migrating children, trafficking survivors, and other immigrants in all 50 states, El Salvador, Honduras, Kenya, and Mexico. USCRI advocates for the rights of refugees and immigrants both nationally and globally, helping to drive humanitarian policies, practices, and law. To learn more about our work, please visit our website at www.refugees.org.

The Matching Grant Case Manager will provide support to new refugees and other ORR eligible populations served by the USCRI – Houston’s Field Office. Through the provision of direct services, the Matching Grant Case Manager will help clients achieve self-sufficiency within 180 to 240 days of program eligibility through supporting them in overcoming employment and social integration barriers. This position reports to the Senior Field Office Director.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist clients with housing, utilities, food, transportation, health and medical needs.
• Assess client needs and develop personalized self-sufficiency plan to address barriers and work with clients to set and achieve goals for initial and long-term resettlement.
• Maintain accurate documentation and tracking client progress.
• Maintain case files, submit written reports as required;
• Provide cross-cultural information, orient refugee families to their new community, and ensure a smooth process of resettlement;
• Work to connect clients with supportive community networks and support systems to ensure their long-term integration in the community;
• Attend stakeholder meetings and work with community partners to learn about resources for refugees and make referrals when needed
• Ensure that refugees are being served in a linguistically and culturally appropriate manner and provide education and advocacy when necessary; and
• Perform other job-related duties as assigned by supervisor.

All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job duties indicated is not an exhaustive statement and other job-related duties may be assigned as required by the supervisor(s).

REQUIRED SKILLS/ABILITIES

• High School degree required; undergraduate degree preferred;
• Experience in case management or social work preferred;
• Bilingual/multi-lingual preferred.
• Ability to work as a team member and independently, with high level of self-motivation;
• Ability to work efficiently in a fast-paced environment, strong attention to detail, troubleshoot, and follow projects through without loss of attention to detail;
• Ability to work independently as well as be a team player;
• Exceptional interpersonal skills, including keen listening ability and relationship building;
• Proficient in Microsoft Office;
• Flexibility to work evenings and weekends on an as needed basis;
• Must have a valid State issued driver's license, insurance, clean driving record and personal transportation;
• Demonstrated support of USCRI’s values by exhibiting respect for others, maintenance of

• confidential information and an appreciation of a multicultural workplace; and

• Dedication to the human rights of refugees, immigrants, asylum seekers, and displaced people
  
  TRAINING REQUIREMENTS

• Satisfactory Completion of USCRI’s Orientation and Training; an

• Complete additional training as identified by supervisor(s), program director or Human Resources

PHYSICAL DEMANDS

• Use of manual dexterity, tactile, visual, and audio acuity;
• Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands;
• Lifting (up to 25 pounds), bending, pulling, and carrying;
• Quantitative/mathematical ability (addition, subtraction, multiplication, division, standard measurements); and

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EQUAL EMPLOYMENT OPPORTUNITY

U.S. Committee for Refugees and Immigrants is an equal opportunity employer. We maintain a policy of equal employment opportunity without regard to race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity, domestic partnership status, marital status, physical or mental disability, AIDS/HIV status, age, political affiliation, genetic information, veteran status or any other characteristic protected by applicable law.