Job Description

Job Location: Nespelem - Nespelem, WA 99155
Salary Range: $24.03 - $32.74 Hourly

CLOSING DATE: OPEN UNTIL FILLED (WITH BI-WEEKLY REVIEWS)
POSITION: Case Manager ( 3 positions)
SALARY: $24.03 - 32.74, per hour DOE
REPORTS TO: Child Support Enforcement Manager
LOCATION: Child Support; Nespelem, Washington
Basic Functions: Non-Exempt position: The Case Manager is responsible for maintaining child support caseloads and acting as advocates in the Colville Confederated Tribes Child Support Administrative proceedings. The Case Manager will assist Colville Tribal members in ensuring fair and just child support orders are entered in Tribal Court.  Additionally, the Case Manager is responsible for carrying out the court orders and complying with enforcement protocols as it relates to collections

QualificationsMINIMUM QUALIFICATIONS:

Education and Training:
-  Typically requires an Associates’ Degree, plus 2 years related work experience.
-  Requires a valid driver's license and be eligible for the Colville Tribal vehicle insurance program.
Knowledge, Skills, and Abilities:
- Requires specialized knowledge of the principles, practices and procedures associated with child support management in public service and tribal business.
- Requires a working knowledge of the child support laws of the State of Washington, by reviewing and evaluating on a daily basis an assigned caseload of TANF, non-TANF, foster care and Interstate Support Enforcement cases.
- Requires special skills with independently negotiating and/or interviews custodial/absent parent, attorneys, and employers regarding their accounts and verifying the accuracy of financial and informational data.
- Requires special skills in reviewing and interpreting administrative support court orders as they relate to paternity of children custody.
- Requires knowledge of and ability to be sensitive to Native American culture and lifestyle.
- Requires the ability to establish and maintain effective working relations with the public, co-workers and various Tribal, State, and Federal Programs.
- Requires the ability to  comply with Federal and State audit requirements in properly identifying and locating responsible parent for debt establishment and collection.
- Requires the ability to conduct research and evaluate pertinent legal authority, court decisions, and other precedents of parent(s).
- Requires ability to work under stressful situations and handles conflicts, complaints, and other problems in a professional and courteous manner.
- Requires ability to demonstrate STRICT confidentiality.
- Requires ability to adhere to professional and ethical codes of conduct and agree to standards of healthy lifestyle that includes abstaining from alcohol and non-prescribed chemicals throughout duration of employment.
- Requires the ability to gather and analyze data and develop conclusions and recommendations.
- Requires ability to plan, organize, and prioritize work processes in a high volume environment in order to meet schedules and timelines.
- Requires the ability to communicate technical information and to interact with a wide variety of groups and individuals inside and outside the organization.
Note: Pursuant to Tribal Policy, if this position is safety sensitive it is subject to pre-employment drug testing. In addition, this position is subject to reasonable suspicion and post-accident drug testing.
TRIBAL MEMBER AND INDIAN PREFERENCE WILL APPLY; PREFERENCE WILL ALSO BE GIVEN TO HONORABLY DISCHARGED VETERANS WHO ARE MINIMALLY QUALIFIED.
If required of this position, you must possess and maintain a valid Washington State driver’s license and be eligible for the Tribes’ Vehicle Insurance.  In addition, this position may be subject to pre-employment background clearances.  If applicable, these clearances must be maintained throughout employment.
INFORMATION: Krystal Keaton, Human Resources Technician Sr.  Confederated Tribes of the Colville Reservation, Human Resources Office, P.O. Box 150, Nespelem, WA 99155, (509) 634-2794. krystal.keaton.hrs@colvilletribes.com