NURSE CASE MANAGERS - 208415
Regular
Pay Grade
135
The Case Manager is responsible for contributing to the development of a goal-directed, age-appropriate plan of care through an interdisciplinary team process that is prioritized and based on determined medical diagnosis, patient needs, and expected patient outcomes. The Case Manager collaborates with the interdisciplinary team to develop and document a discharge plan in the most appropriate setting to meet the patient needs while serving as an advocate to patients and families. The Case Manager ensures that activities to facilitate, broker, and coordinate the plan are being implemented, and that the plan is continuously modified based on the patient's changing needs.
Duties Include:
Negotiating services and resources when deemed needed while using creative problem solving for complex discharge planning.
Active participation in discharge planning rounds and process improvement projects.
Communicating patient needs and updates to appropriate professionals and post-acute providers.
Collaborating with the multidisciplinary team to ensure continued acute hospitalization is appropriate.
Maintaining a supportive and dynamic relationship with all members of the multidisciplinary team as well as post-acute providers.
Completing thorough and timely documentation that accurately reflects the status of the discharge plan.
Completing screens on assigned patients within 24 hours or the first business day.
Serving as a resource and providing education to the multidisciplinary team regarding levels of care, transition planning issues, and regulatory concerns.
Maintaining awareness of research and current trends that influence practice by attending professional meetings, in-services, and conferences.
Maintaining knowledge of reimbursement modalities, community resources, and clinical and legal issues that affect patients and providers of care.
Assists with the arrangement and follow-up with community resources. Case Manager will assist in providing a seamless transition utilizing the entire continuum of care and helping to facilitate patients' movement to the next level of care.
Education
Bachelor's degree in Nursing (BSN) is required.
Master's degree in Nursing (MSN) is preferred.
Graduate of an accredited school of nursing is required.
Experience
Minimum five years of professional practice experience in an acute care setting preferred.
Prior Case Management or Utilization Management preferred.
Certification & Licensure
Licensed as a Registered Nurse in the State of Virginia is required.
BLS Certification (Basic Life Support) - American Heart ‘Healthcare Provider’ (HCP) - AHA approved is required. New hires must have American Heart Association (AHA) appropriate certification prior to completion of orientation.
Certification in Case Management is desirable.
Qualifications
Skills needed include excellent written/verbal communication and interpersonal skills with all levels of internal and external customers, critical thinking skills, creative problem solving, proficient organization, and planning. Must be self-directed and have the ability to tolerate frequent interruptions and a demanding workload. Knowledge of funding, resources, services, clinical standards, and outcomes is preferred. Demonstrate the ability to be creative, innovative, and flexible in responding to rapidly changing needs and priorities.
At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:
Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.
To see the full scale of what we offer, visit valleyhealthbenefits.com

Valley Health is a not-for-profit health system dedicated to meeting the medical needs of West Virginia, Maryland, and the Top of Virginia.
With award-winning hospitals, advanced medical services, and cutting-edge technology, Valley Health has been recognized as a leader in healthcare services. We care about giving back and bringing together communities to provide the care local residents need. Our system’s history goes back to 1903, when our first hospital opened its door with just 36 beds. Now, with a combined 604 inpatient beds, 166 long-term care beds, 5,300 employees, and 500 medical staff, we have grown to meet the medical needs of our region. Our nationally recognized and trusted hospitals lead with innovative health care and always remained focused on patients first.
Valley Health hospitals:
Winchester Medical Center
Hampshire Memorial Hospital
War Memorial Hospital
Page Memorial Hospital
Shenandoah Memorial Hospital
Warren Memorial Hospital