Number of Positions Available:
2
ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
We provide a welcoming and accessible environment that is safe and supportive, and work with women and their children and single women to provide practical responses to meet individual needs.
We are welcoming and sensitive to the needs of people who often find it difficult to access and use services in times of crisis, including Aboriginal and Torres Strait Islander women.
The DFV Case Manager Refuge and outreach supports the development and implementation of client-led case plans to achieve the best outcomes for those seeking assistance for family violence who are living in refuge and who are in the community. The DFV Case Manager Refuge and Outreach works with women and their children who have escaped DFV enhancing their safety and recovery from gendered violence. The DFV Case Manager Refuge and Outreach strengthens working relationships and referral pathways with other organisations and contributes to DFV recovery for women and children.
Why this role matters
Are you passionate about supporting women and childrenimpactedby domestic and family violence? Do you want to work in a values-driven organisation that empowers recovery, safety, and long-term wellbeing?
The Salvation Army Family Violence Streamprovidesa broad range of specialist programs supporting women, children, and single women who have experienced domestic and family violence (DFV). We provide welcoming, accessible, and culturally safe services that support recovery, empowerment, and connection to community.
We are currentlyseekinga compassionate and experienced DFV Case Manager – Refuge & Outreachto join our dedicated team.
About the role
Are you passionate about supporting women and childrenimpactedby domestic and family violence? Do you want to work in a values-driven organisation that empowers recovery, safety, and long-term wellbeing?
The Salvation Army Family Violence Streamprovidesa broad range of specialist programs supporting women, children, and single women who have experienced domestic and family violence (DFV). We provide welcoming, accessible, and culturally safe services that support recovery, empowerment, and connection to community.
This is a full-time positionis classifiedin accordance withthe SCHADS Award Level 5
Due to the nature of this service, to identify as a woman is a genuine occupational qualification for this position under s.31 of the Anti-Discrimination Act 1977 (NSW).
How you will make an impact
Provide welcoming and responsive support to women seekingassistancein refuge and community settings
Deliver culturally safe andappropriate supportto First Nations women and families
Build strong therapeutic relationships that encourage self-determination and participation
Undertake ongoing risk assessments, safety planning, and case management
Develop and review individual case plans in partnership with clients
Support clients to access housing, health, legal, financial, and community services
Advocate on behalf of clients and strengthen referral pathways with external agencies
Provide outreach support to women transitioning into stable accommodation
Maintainaccurateclient records and case notes in line withorganizationalstandards
Participate in team meetings, supervision, training, and community engagement activities
Contribute to the day-to-day operations of the refuge, including intake and recovery activities
Participate in an after-hours on-call roster asrequired
What you will bring
Qualifications in Social Work, Psychology, Community Services, or a related field
Demonstrated experience working within the domestic and family violence sector
Strong knowledge of DFV risk assessment, safety planning, case management, and recovery-oriented practice
Experience working with clients experiencing complex needs, including mental health and alcohol and other drug (AOD) concerns
Understanding of trauma-informed and culturally safe practice
Ability to work collaboratively with clients, stakeholders, and external service providers
Excellent communication, documentation, and relationship-building skills
A current Driver’s Licence
Current Working with Children Check and National Police Check (or willingness to obtain)
Why Join Us?
As a registered NFP we offer our eligible employees real and meaningful benefits such as;
NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)
Flexible working conditions
Health,fitnessand financial discounts / benefits
Paid parental leave - 12 weeks
Up to 8 weeks leave per year through our purchase leave scheme
Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity
How to apply
If you are committed to empowering women and childrenimpactedby family violence and would like to be part of a supportive and purpose-driven team, we would love to hear from you.
Apply now with your resume and cover letter outlining your suitability for the role.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration
The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.
We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.
With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.
We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.
When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.
In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.
