Bright Harbor Healthcare

Case Manager & Benefits Specialist

Bright Harbor Healthcare  •  Toms River, NJ (Onsite)  •  1 month ago
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Job Description

Bright Harbor Healthcare is seeking a Benefits Specialist/Case Manager for our CREST program, which provides mental health crisis care for the community. The ideal candidate will be detail-oriented, knowledgeable about benefits regulations, and committed to providing excellent service to our community.

Position Title: Benefits Specialist/Case Manager
Position Type: Full Time; 40 Hours/Weekly
Benefits Eligible: Yes; Full Benefits
Location: Toms River, NJ
Department: CREST

Responsibilities:

  • Work as part of a multi-disciplinary treatment team, attending meetings and contributing to shared treatment planning.
  • Communicate and collaborate with community resources and entitlement providers, documenting support in client records.
  • Involve consumers in treatment planning and service delivery, ensuring their participation is reflected in notes and outreach.
  • Provide direct care and crisis intervention, including de-escalation, supportive counseling, and timely documentation.
  • Support consumers with daily living skills and assist with accessing basic needs such as housing, benefits, and entitlements.
  • Monitor and assess clients’ emotional well-being, symptoms, behavior, and medication use, sharing findings with the team.
  • Educate consumers and families on mental health, crisis management, conflict resolution, and life skills.
  • Uphold consumer rights and dignity, maintaining confidentiality and respecting cultural and individual values.

Requirements

  • Bachelor's Degree in a health & human services field
  • Experience with Crisis Intervention.
  • Experience doing outreach with the SMI Co-occurring
  • population, knowledge and awareness of homeless and community services available
  • Valid NJ Driver’s license with less than 6 points.

Benefits

  • Full Benefits
  • 12 Paid Holidays
  • Sick Days
  • Personal Days
  • Days Accrued Vacation
  • Medical/Dental/Vision
  • Company paid Life Insurance and Long-Term Disability
  • 403B Plan with Company Match
  • Opportunities for training/education/Continuing Education Credits
  • Opportunities for Public Loan Forgiveness
  • Opportunities for Tuition Discounts from Participating Institutions
Bright Harbor Healthcare

About Bright Harbor Healthcare

A TRADITION OF COMMUNITY CARING:

Since 1959, Bright Harbor Healthcare, formerly known as Ocean Mental Health Services, has been providing counseling to the residents of Ocean County. What was once a single office and two counselors has grown to an agency of over 300 staff, with four outpatient offices, a school, several partial day program locations and many outreach and community programs. Since our first expansion in 1961, into our office site on Lien Street, our growth has always been in response to the needs of the community.

Our current programs are available to adults, children, and families. We provide counseling, group homes, partial day services, a private school for children with emotional and behavioral challenges and more. We work with family members to create an atmosphere of support and understanding. And above all we help each individual to live the life they envision for themselves.

The community has always been great supporters of Bright Harbor Healthcare. Because of the community fundraisers that built and sustained Bright Harbor Health in the early years, the donations and gifts that are given to our agency and the people we serve, generous grants and continued support of the private sector, local and state government, and the volunteers that make what we do possible, Bright Harbor Healthcare has been able to continue to grow and change as our community needs have changed.

Industry
Healthcare & Social Services
Company Size
51-200 employees
Headquarters
Bayville, New Jersey
Year Founded
1959
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