Job Description

CASE MANAGER

Social Development Department

Organization: Horelyu Dene Ts’edi Kue Society

Position: Full-Time, Temporary (3-Month Term)

Location: Integrated Services Building, Cold Lake First Nations

Reports To: Social Development Manager

Salary: Commensurate with qualifications and experience

Closing Date: November 24, 2026

Start Date: As soon as possible

About the Position

Horelyu Dene Ts’edi Kue Society is seeking a compassionate, organized, and dependable Case Manager to join our Social Development team for a three-month term.

The Case Manager will provide direct support to individuals and families by assessing their needs, administering Income Support programs, and connecting clients with employment, education, and community resources. This role is focused on helping community members access the services and opportunities they need to build greater independence and stability.

Key Responsibilities

• Assess client needs, review applications, and determine eligibility for Income Support and other applicable assistance programs.
• Verify financial information and administer benefits in accordance with program policies and regulations.
• Assist clients in accessing employment, education, training, and career development opportunities.
• Provide employment readiness support, including résumé assistance and referrals to appropriate services.
• Connect individuals and families with available community resources and government programs.
• Maintain accurate, confidential, and up-to-date client records.
• Review client circumstances and adjust assistance as required.
• Respond to urgent client needs and coordinate emergency assistance in accordance with program guidelines.
• Prepare reports and maintain effective communication with clients, colleagues, and the Social Development Manager.

Qualifications and Experience

• Minimum diploma in Social Work.
• Two to three years of progressive experience in social work or a related field.
• Knowledge of Income Support, Pre-Employment Supports, Career Development programs, and applicable policies and procedures.
• Understanding of Cold Lake First Nations' community and culture.
• Strong interpersonal, communication, organizational, and problem-solving skills.
• Ability to work independently and collaboratively while maintaining confidentiality.
• Proficiency in Microsoft Office and electronic recordkeeping.
• Valid Class 5 driver's license and access to a reliable vehicle.
• Criminal Record Check required.

Hours of Work

Monday to Thursday: 8:30 a.m. – 4:30 p.m.

Friday: 8:30 a.m. – 2:00 p.m.

Some overtime and local travel may be required.

How to Apply

Interested candidates are encouraged to apply by clicking the link below and completing the online application through BambooHR.

Application Deadline: November 24, 2026

Applications will be reviewed as they are received, and interviews may be conducted before the closing date.

We thank all applicants for their interest. Only those selected for an interview will be contacted.