Position Title: Case Manager (Veteran Outreach / Suicide Prevention)
Location: 436 Main Street, Presque Isle, ME
Reporting To: Program Director
Salary Range: $26.00 - $28.00 hour
Easterseals Maine delivers education, workforce development, health, and economic development programs that empower people across the state—including individuals with disabilities, military service members and families, veterans, people with mental health challenges, and others facing systemic barriers.
Easterseals Maine is an affiliate of The Fedcap Group — a global nonprofit organization dedicated to advancing economic mobility, workforce development, education, and health through innovative, evidence-based solutions. Serving more than 332,000 people annually across the United States, Canada, the United Kingdom, and Australia, The Fedcap Group partners with government, employers, healthcare organizations, educational institutions, and community leaders to improve lives and strengthen communities.
The Case Manager delivers direct community-based suicide-prevention case management for the ESME –U.S. Department of Veterans Affairs Staff Sergeant Parker Gordon Fox Suicide Prevention Grant Program (ESME - SSG Fox SPGP). The position combines veteran outreach and engagement, eligibility and suicide-risk screening, individualized service planning, care coordination, supportive-service navigation, warm handoffs, participant follow-up, and accurate documentation.
Working as one of two (2) Case Managers, the position is directly responsible for helping ESME - SSG Fox SPGP achieve annual commitments of 125 participant enrollments and at least 175 eligibility/suicide-risk screenings. Each Case Manager is expected to maintain an active referral and enrollment pipeline, manage an assigned caseload and geographic coverage area, complete required VA screening and service-planning activities on time, and sustain participant engagement through service completion and exit.
The Case Manager is supervised by the Director of Military and Veteran Services and works closely with the Program Director and the Data & Quality Analyst. The position provides non-clinical suicide-prevention services within the approved SSG Fox SPGP scope and follows established escalation and emergency-response protocols when a participant presents urgent risk. The Case Manager does not substitute for emergency or clinical care and does not independently provide clinical treatment outside allowable grant parameters.
The Case Manager delivers services in community settings throughout assigned rural and underserved Maine counties and coordinates with VA facilities, Vet Centers, veteran-serving organizations, behavioral-health and crisis partners, housing and benefits providers, food-security and transportation resources, legal and financial-stability partners, and other community organizations. Reliable transportation and regular travel are required. Mileage reimbursement is provided for work-related travel from assigned work locations.
The Case Manager is accountable for participant-level execution: outreach, eligibility, screening, enrollment, service planning, referrals, supportive-service coordination, follow-up, required pre-/post-screenings, exit activities, and complete case documentation. The role also contributes outreach and partner intelligence to the Program Director so referral pipelines and geographic coverage can be adjusted to meet grant pacing. Travel Requirements: Frequent statewide travel – especially within Aroostook, Hancock, Penobscot, Piscataquis, Somerset, Waldo, Washington counties
Join Easterseals Maine and experience The Power of Possible. Be part of a mission-driven organization creating opportunities for individuals facing barriers to economic well-being. Every day, we open doors to economic mobility and stronger communities through education, workforce development, health, and economic development.
We offer competitive compensation and a comprehensive benefits package that includes medical, dental, and vision coverage, retirement savings, wellness resources, and paid time off. Benefits may vary by location and business unit.
The Fedcap Group is an Equal Opportunity Employer and is committed to fostering a diverse, inclusive, and respectful workplace. We provide equal employment opportunities to all employees and applicants and prohibit discrimination and harassment of any kind based on race, color, religion, sex, age, national origin, disability, protected veteran status, sexual orientation, gender identity or expression, genetic information, or any other characteristic protected by applicable federal, state, provincial, or local law.
Mission: Easterseals New York’s mission is to spread help, hope and answers.
Easterseals New York operates programs that enable those with special needs to achieve equality, dignity, and independence in their own communities. It provides exceptional services to ensure that all people with disabilities or special needs and their families have equal opportunities to live, learn, work and play in their communities. We change the way the world defines and views disability by making profound, positive differences in people's lives every day. Easterseals has been an American Institution since 1919.
Easterseals New York joined The Fedcap Group in 2015.
Website: www.Easterseals.com/newyork
For 87 years, The Fedcap Group has developed scalable, innovative and potentially disruptive solutions to some of society’s most pressing needs. The Fedcap Group is the parent company of a growing number of top-tier nonprofit agencies dedicated to serving over 250,000 children and adults each year across the United States and the United Kingdom. The Fedcap Group provides educational services to every age group, vocational training in high-growth labor industries, behavioral health services, work readiness skill-building and jobs—all targeted to helping people achieve long-term self-sufficiency.
The work of The Fedcap Group is structured within four major practice areas: Education, Workforce Development, Health and Economic Development, which are strategically aligned for maximum impact.
The Fedcap Group also invests its time and resources in broader systems change—working in partnership with federal, state and local government to improve the way services are designed, funded and delivered.
