Combine your qualifications and experience with your personal passions and values, in a role that changes the lives of some of our community’s most vulnerable people and work alongside a supportive and compassionate team who are committed to creating a safe and free life for people escaping family violence.
Refuge Victoria is seeking a Case Manager to join our team in the Western Melbourne Suburbs on a part time basis. Working as part of a dynamic team the Case Manager has the primary responsibility to manage and deliver services for women and children who are experiencing family violence and are accessing Refuge Victoria crisis accommodation and refuge.
The Case Manager will hold a case load and be responsible for the delivery of case management support including completing intake, comprehensive risk assessment and safety plans using the MARAM, needs assessments, case plans and reviews, exit plans, advocacy and referral to other relevant services.
The role includes the provision of advocacy and support for clients linking to community-based services including justice and legal, housing, health and wellbeing including mental health, cultural, employment and education, financial, access to material aid and court support to meet immediate needs.
This position is open to women and non binary individuals only, in line with the Equal Opportunity Act 2010 (Vic), Sections 12 and 28.5
hold a Bachelor of Social Work or other equivalent qualification.
OR
have minimum 5 years relevant professional experience, OR a related qualification as per the mandatory minimum qualification requirements.
OR
hold significant cultural knowledge and experience or lived experience and have faced barriers to educational pathways.
Additionally, the successful candidate will have:
Refuge Victoria is a not-for-profit Specialist Family Violence Organisation that provides refuge accommodation to women and children escaping family violence. We have been responding to family violence and changing people’s stories for over 40 years. Refuge Victoria is the largest provider of refuge accommodation in Victoria with three core and cluster refuges, 15 refuge properties and nominating rights to approx. 35 Transitional Houses.
Refuge Victoria supports women and children experiencing homelessness from family violence, providing refuge and crisis accommodation, risk assessment and case management support and outreach case management support to clients in transitional properties and/or private rental.
The successful applicant will need to undertake a national police check, referee checks, and have a Working with Children Check.
At Refuge Victoria, we celebrate diversity in ethnicity, social experience, genders, sexual orientation, cultural and linguistic backgrounds, religious beliefs, ages and abilities and welcome talent from all backgrounds. Help us continue to build our unique, inclusive and diverse team!
Please submit a cover letter (optional) and resume addressing your experience against the responsibilities and role description.

The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.
We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.
With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.
We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.
When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.
In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.