Job Location Pecos , TX 79772 Position Type Full-Time Education Level Bachelors Degree Job Shift Various Shifts
The Case Manager, under general direction of Program Manager, provides comprehensive case management to victims of domestic violence by utilizing a trauma-informed care, strengths-based approach in all aspects of therapeutic community living to provide quality of life and maintain the highest possible ability to function within the community.
Develops effective, trusting relationships with program participants by utilizing a trauma informed care and strength-based approach. Models positive interactions, verbal guidance, and effective communication. · Utilizes the Housing First Model to advocate for and facilitate participants access to community resources, housing resources, school programs, vocational opportunities or services, recreational activities, and/or relevant mental health services and benefits. Assists participants to develop natural resources and make contact with social support networks. Assists participants with benefits. · Develops and maintains comprehensive outreach/working relationship with landlords, property management teams, and community partners on the participants’ behalf to develop workable plans to obtain and/or maintain housing. · Evaluates participants’ individual needs. Completes timely service plans with participants including short- and long-term goals; provides follow-up and evaluation of goals. Coordinates and monitors services, including comprehensive tracking of participants’ activities in relation to service plan. · Documents weekly and emergency case notes; submits comprehensive resident files, completes reports as needed, and enters documentation into HMIS system. Prepares necessary incident reports. · Identifies and provides emergency crisis services as necessary; makes immediate clinical assessments and responds accordingly to accepted crisis intervention methods and techniques; coordinates other services as appropriate. · Maintains on-going communication with multi-disciplinary team across multiple programs to assist participants in obtaining and maintaining permanent housing, services to meet needs, and promote stability. · Provides needed life skills training on a one-on-one or group basis or connection with partnerships. Assists residents in developing a budget and monitor payment of necessary bills. Assists with problem solving, social skills, parenting skills and behavior modification to meet participants’ goals of maintaining housing. · Other duties as assigned. · Demonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veteran or client first to support our mission to "Empower people to build better lives for themselves, their families, and their communities."
ESSENTIAL QUALIFICATIONS:
EDUCATION Bachelor's Degree in Social Work, Sociology, Psychology, or related field.
EXPERIENCE 1+ years of experience in a social service agency and/or 1+ years in a customer service focused environment. Experience with mental health and/or victims of domestic violence population is a plus.
ATTENDANCE Must maintain regular and acceptable attendance at such level as is determined in the employer’s sole discretion.
LICENSES: Driver’s License with clear record.
VEHICLE Must have daily use of a vehicle without prior notice
Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities.
Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email hr@endeavors.org or speak with your recruiter.
Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at recruiting@endeavors.org. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process.
Endeavors is a national service organization that serves our communities’ most vulnerable populations.
Founded in 1969 to help unhoused and unsheltered San Antonians, our mission and our footprint have expanded over the decades. We are now the largest provider of veteran services in Texas and a leader in disaster recovery, homelessness prevention, wellness care, and disability-inclusive workforce advocacy.
We are tackling homelessness, preventing veteran and first responder suicide, helping communities recover from hurricanes, and advocating for disability-inclusive workforces.
Working in 47 states and 1 US territory, we use a comprehensive approach that meets every client where they are and engages local community organizations, governments, the private sector, and other partners.
We are committed to providing a helping hand to restore dignity and improve the quality of life for every client, every time, in every community we serve.
Learn more about Endeavors at www.endeavors.org
