Job Description

Job Location Mandaela Community (South Bronx) - Bronx, NY 10456 Position Type Full-Time Non-Exempt Salary Range $24.73 - $30.22 Hourly

Title: Case Manager

Unit: Mandaela Senior Housing

Reports to: Program Manager

Status: Full-Time;Regular; Non-Exempt

Salary Range: $24.73 - $30.22 per hour [Approximately $45,000-$55,000 annually]

Location: 1074 Washington Ave, Bronx, NY 10456

Days/Hours: Monday- Friday/9am-5pm

Organization Overview:

The Fortune Society, Inc. (Fortune) has been working for over 57 years in service to our mission: to support successful reentry from incarceration and promote alternatives to incarceration, thus strengthening the fabric of our communities. The organization has evolved into one of the nation’s preeminent reentry and justice-informed service organizations, providing formerly incarcerated people with the skills and wrap-around services needed to break the cycle of crime and incarceration and to build productive lives in their communities.

Fortune has grown steadily over the years to an agency with close to $90 million in annual budget with just under 600 staff. We anticipate that we will keep growing, both in size and depth of service. Fortune has a dual mission: both advocacy and service. The advocacy portion of our mission focuses on building a more just criminal legal system and reducing the barriers to reentry into society. The service side of Fortune has evolved to encompass a broad range of programs that started with employment and education and now includes a robust array of services, among them: alternatives to incarceration, supervised release, court advocacy, discharge planning within correctional facilities, licensed substance use and mental health treatment, a housing continuum ranging from emergency and transitional through permanent congregate and scattered site housing, assistance in obtaining benefits, a care management unit, HIV services, a food and nutrition program, and an arts program. Each service we provide is informed by the needs of the population we serve. Fortune currently serves approximately 14,000 people a year. Our program models are recognized, both nationally and internationally, for their quality and innovation. We have locations in Brooklyn, The Bronx, Manhattan and Queens.

Mandaela Senior Housing is designed to assist tenants in making the transition from criminal justice history and homelessness to positive, legitimate and productive lives while residing in permanent supportive housing. The Case Manager is responsible for the day-to-day activities of his/her assigned caseload. These activities include, but are not limited assessing, counseling, routine wellness checks and connecting tenants to additional services. Under the direct supervision of the Program Manager the case manager will possess the following:

Core Competencies:

Mission and Fit Embodies Fortune’s mission and values and will be an effective member of the team in furthering both. The candidate should exhibit compassion and understanding for our participants (wherever they are in their re-entry process) and embrace Fortune’s core value that none of us should be measured against the worst things we have done.

Communication/Social Skills Candidate will address and be responsive to the concerns of others; manage their verbal, nonverbal, written and visual language; be an effective listener, observer, and empathetic; intervene in crisis when necessary, through conflict resolution; transfer and translate information in our database system and maintain level of communication between peers and supervisors when appropriate.

Cross Cultural Skills Candidate will demonstrate an understanding of and respect the importance of cultural competence with our clients and staff; be receptive to different groups and cultures and engage them effectively; possess an awareness of the impact on marginalize groups.

Professionalism/Work Ethics Candidate will demonstrate personal accountability, effective work habits, i.e. punctuality, working productively with others, and workload management. Candidate will also demonstrate integrity and ethical behavior.

Essential Duties and Responsibilities:

• Work with clients in developing treatment plans

• Conduct monthly home visits

• Documentation of all tenant progress

• Refer tenants to external services as needed

• Routine tenant counseling and assessments

• Filing and charting of all tenant documentation

• Perform other duties as assigned

Qualifications

Qualifications:

• High school diploma or GED required, college preferred (AA or BA level)
• At least 2 years’ experience working with justice impacted seniors ages 62+, chronic medical conditions, behavioral health (substance use and/or mental health) populations
• Experience using Microsoft Office programs and case management database systems i.e. Case Worthy

We seek talented, dedicated individuals from all walks of life who possess a strong commitment to this mission. Relevant personal experience is a plus

Physical Demands:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities and requirements listed are representative of the knowledge, skills, minimum education, training, licensing, experience and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

The Fortune Society is an Equal Opportunity Employer. All qualified applicants will be afforded equal employment opportunities without discrimination because of conviction history, race, religion/creed, color, national origin, sex, age, disability, sexual orientation, gender identity, military status, predisposing genetic characteristics, victim of domestic violence status or marital status.