Catholic Charities of the Archdiocese of Chicago

Case Associate

Catholic Charities of the Archdiocese of Chicago  •  Round Lake, IL (Onsite)  •  8 hours ago
Apply
Save Job
Mark Applied Mark Interviewed Mark Offered
Hide Job Report Job
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives and nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith.


The Case Associate provides administrative and clerical support to the care coordination process, including managing client intake and referrals, maintaining records and billing data, responding to inquiries, supporting assessments, and collaborating with internal teams and external partners to ensure efficient service delivery.


Job Responsibilities
  • Provide administrative support to care coordination process overall; prepare and maintain program data and billing; monitor and respond to client inquiries, concerns and complaints.
  • Responsible for ntake, processing of client referrals, and preparation of client files. Ensure timely follow-up to messages/inquiries made to care coordination team. Serve in a clerical capacity to review and monitor files and related documentation. Complete assigned billing tasks including data entry and maintenance. Provide pre and post assessment activities
  • Work with external partners to resolve billing matters. Attend all trainings as required. Provide support to clients, care coordinator, supervisors and management staff.
  • Work collaboratively with internal stakeholders and team members as needed.
  • Engage in ongoing learning, training, and skill development, seeking and applying feedback to continuously improve performance and contribute to team and organizational success.

PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned.
  • Kneel and move from sitting, bending, kneeling, or standing multiple times a day
  • Climb up and down up to 3 flights of stairs at a time
  • Lift, push, and pull up to 25 lbs

Other Requirements: Comply with program and/or requirements related to:
  • Background check

Education and Experience Requirements:
Minimum
  • H.S. Diploma or General Education Degree (GED) Entry level
  • Strong communication, problem solving skills and critical thinking skills needed
  • Previous data entry skills are required.
Preferred
  • Associate's Degree (AA) in a related field of study 1-3 years relevant experience

Benefits

We provide full-time employees with a competitive benefits package, including:

  • BlueCross/Blue Shield EPO/PPO Health Insurance
  • Dental and Vision Insurance
  • Employer-Paid Life, Short-Term, and Long-Term Disability Insurance
  • Paid Parental Leave
  • PTO, Sick Time, and 15 Paid Holidays
  • 403(b) Retirement Savings Plan
  • Employee Assistance Programs (EAP)
  • Tuition Reimbursement
  • Professional Development Opportunities and Service Awards
  • Additional Voluntary Benefits

Salary


$19.35-$20.50 / hour

Pay Transparency


In compliance with the Illinois Equal Pay Act of 2003 (820 ILCS 112/5, et seq.), Catholic Charities of the Archdiocese of Chicago is required to provide the wages and benefits that it reasonably expects in good faith to offer for any specific job positions posted. Please note that the exact compensation package ultimately offered to an applicant may vary based on skills, experience, and location, amongst other permissible factors.

Catholic Charities of the Archdiocese of Chicago

About Catholic Charities of the Archdiocese of Chicago

Catholic Charities of the Archdiocese of Chicago was founded more than a century ago to meet human need. We accompany anyone in need regardless of their faith, race, gender, or ethnicity.

By unifying and collaborating across the Catholic community during the 1917 global pandemic, our founders envisioned that together we might make a bigger difference for our community, and we did . . . and still do.

A trusted partner and steward, Catholic Charities has grown to be one of the largest human service providers in the Chicago metropolitan region, covering Cook and Lake counties.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Chicago, Illinois
Year Founded
1917
Website
catholiccharities.net
Social Media