Job Description

Initial Posting Date:

09/14/2026

Application Deadline:

09/21/2026

Agency:

Department of Human Services

Salary Range:

$4,124 - $5,714

Position Type:

Employee

Position Title:

Case Aide (Social Service Assistant)

Job Description:

We are proud to be an Equal Opportunity Employer. We are actively working to build an equitable agency with the Equity North Star as our guide toward our vision of an agency free of racism, discrimination and bias. We believe that teams in which everyone can show up as their full authentic self are key to creating a thriving workforce that can better serve communities. We welcome members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to apply.

Imagine working with a team that is committed to serving children, families, and communities. Each day you have a unique opportunity to be involved with several different cases, interact with a wide range of people, and enjoy a position where each day is unique. If you're looking for interesting workdays and a chance to make a difference, this position may be for you!

We are seeking a Case Aide (Social Service Assistant) to join our Child Protective Services (CPS) Child Welfare team in St. Helens.

Oregon Department of Human Services (ODHS), A place to belong and make a difference!

• When you join the ODHS, you join a community of over 10,000 employees dedicated to serving and helping Oregonians achieve wellbeing and independence through opportunities that protect, empower, respect choice, and preserve dignity.
• Connect with ODHS Employee Resource Groups (ERGs) and find a place to belong, build community and participate in shared learning. ERGs are employee-driven committees that support each other as well as the ODHS’ overall mission and vision.
• We are committed to building an antiracist and equitable agency. Equity is foundational to our role as a human services agency, and we are committed to integrating equity into all we do. The Equity North Star has four points that explain the agency's goals related to equity, inclusion, and racial justice.
• We know that life is unpredictable and ODHS cares about keeping you well. Enjoy a work-life balance, 11 paid holidays a year, flexible work schedules, and competitive benefits packages including health, dental, vision and much more!
• If you have federal student loan debt or are thinking of going back to school, then you might benefit from the Student Loan Forgiveness Program. If you make 120 qualifying payments on your student loan while working full-time for a qualifying employer, your student loan debt may be forgiven.

What you need to qualify:

One year of experience working in a human services or behavioral health setting;

OR

An associate degree in any field;

OR

An equivalent combination of education and experience.

A valid driver license and acceptable driving record are required for this position.

Essential attributes:

We are looking for candidates with:

• Experience using time management, organization, and prioritization skills to track and complete tasks.
• Demonstrated communication skills, including the ability to engage with a variety of people by being open-minded and inquisitive.
• Experience communicating clearly and precisely, both verbally and in writing.
• The ability to engage with a variety of people, the ability to de-escalate tense situations, and the ability to be assertive when necessary.

Please be sure to clearly describe how you meet these attributes within your application materials. These attributes will be used to determine which candidates will be selected to move forward in the process. Make sure to read the ‘How to Apply’ section for any other requirements.

Your duties at a glance:

As an employee working within the Child Welfare Program, you will have an opportunity to make a meaningful difference in the lives of Oregon’s most vulnerable children and families. Your dedication will help us achieve the Child Welfare Vision for Transformation that will support children and young adults to be safer, healthier, experience less trauma and achieve a greater well-being.

As a case aide, you will be:

• Supporting caseworkers in a variety of ways, such as transporting children, supervising family time, and conducting research.
• Ensuring that children stay up to date on medical, dental, and mental health checks.
• Providing emotional support to children who are experiencing/have experienced trauma.
• Helping family members complete forms correctly.
• Letting family members know about available services and resources.
• Performing administrative functions like coordinating background checks, completing records requests, inputting data, and processing paperwork.

Working conditions:

• Employee's work may be conducted in offices, participant's homes, and other community sites.
• Travel is required for this position, including during inclement weather.
• These positions require the incumbent to work a professional work week where the hours of work fluctuate on a daily and weekly basis. Occasional overtime may be required, including during nights and weekends.
• You may interact with a wide range of people including some who have experienced trauma, exhibit challenges in controlling their anger, or other unexpected emotions impacted by drug use, cognitive impairments, or other factors.
• You must be able to lift up to 40 pounds.

How to apply:

Your work history profile, cover letter, and resume are the perfect opportunity to highlight your interest in the position and showcase your skills and experience that make you the best candidate for the position.

• Please upload a resume or complete the work history profile. Note: Your resume may be uploaded in the Resume/CV field on the online application.
• Current state of Oregon employees: Apply via your employee Workday account.
• If you are not a current State of Oregon employee: view this application instructional video.
• After you submit your application, you will have additional tasks to complete in Workday. Please continue to check your Workday account throughout the duration of the recruitment process.

Additional Requirements:

• Finalists for this position will be subject to a computerized criminal history and abuse check. Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment.
• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

Helpful information:

• This position is represented by the Service Employees International Union (SEIU).
• This recruitment may be used to fill future vacancies.
• Have questions about Workday, and want some tips on understanding the state application process? Check out our Oregon job opportunities page.
• If you need an accommodation under the Americans with Disabilities Act (ADA), have questions or need assistance with the application process, please contact Ryan Bennett at ryan.benett@odhs.oregon.gov. Please be sure to include the job requisition number.