Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives, nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith.
Case Associate
The Case Associate ensures program compliance and safety by managing administrative tasks, maintaining accurate records, addressing client needs, supervising daily operations, and supporting agency initiatives with flexibility and professionalism.
Job Responsibilities
Handles a wide array of administrative tasks to ensure compliance with agency/programmatic policies and procedures, professional standards, external requirements of all relevant regulatory, licensing or accrediting bodies in the course of performing job expectations
Accurately and timely updates client files and program databases, as required by agency/programmatic policies and procedures, professional standards, and external requirements of all relevant regulatory, licensing or accrediting bodies in the course of performing job expectations
Handles all client complaints as well as crisis situations in consultation with their supervisory chain, in compliance with Agency/ Programmatic policies and procedures and treats each case with sensitivity and expedience
Recognizes unsafe or potentially unsafe situations in order to take appropriate action to ensure safety at all times. Immediately communicates with chain-of-command when safety concerns arise. Responsible for implementing and enforcing all established safety procedures
Monitors residents' activities including child parent interactions/child care arrangements and overnights, particularly curfews and bed times and documents such activities, as required
Oversees menu planning, meal preparation, and the completion of cleaning chores and follows up, as needed
Accurately logs, stores, and tracks all in-kind donations
Must maintain a flexible schedule to work evenings, weekends, and/or holidays, as needed
Completes all required trainings;
Works on special projects, as assigned.
PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned.
X Kneel and move from sitting, bending, kneeling or standing multiple times a day.
X Lift up to 25 pounds
X Climb up and down up to 3 flights of stairs at a time.
X Push and pull objects up to 25 pounds.
X Additional requirements: Able to be physically active to work with children on different type of activities.
Other Requirements: Comply with program and/or Agency requirements related to ( check all that apply)
X Background check, including any program specific requirements.
X Driver's License and reliable transportation
X Agency-specified automobile insurance
Physical examination
Drug Testing
TB Testing
Additional Requirements:
Immediate Supervisor: Site Director
Directly Supervises: N/A
Indirectly Supervises: N/A
Education and Experience Requirements
Education:
Minimum:High School Diploma / GED
Preferred:Associate degree
Experience:
Minimum: 1-2 years of relevant experience
Preferred: N/A
Certification/Licensure:
Minimum: N/A
Preferred: N/A
Catholic Charities of the Archdiocese of Chicago was founded more than a century ago to meet human need. We accompany anyone in need regardless of their faith, race, gender, or ethnicity.
By unifying and collaborating across the Catholic community during the 1917 global pandemic, our founders envisioned that together we might make a bigger difference for our community, and we did . . . and still do.
A trusted partner and steward, Catholic Charities has grown to be one of the largest human service providers in the Chicago metropolitan region, covering Cook and Lake counties.
