Job Description
Job Location: Main - Colorado Springs, CO 80919
Salary Range: $18.56 - $19.27 Hourly
Case Aide
The Resource Exchange (TRE)
Starting Pay: $18.56 to $19.27 per hour
Be part of something meaningful
At The Resource Exchange, your work matters. Every day, our team supports individuals with disabilities in living more independent, connected, and fulfilling lives. As a Case Aide, you will play a key role behind the scenes, helping ensure our teams and services run smoothly and efficiently.
TRE has been recognized as one of Colorado’s Best Workplaces for five consecutive years because of our strong culture, supportive leadership, and commitment to making a difference.
Why candidates choose TRE
People stay at TRE because they feel valued, supported, and connected to a purpose.
You will have the opportunity to
- Make a real impact in your community
- Work alongside a collaborative and mission-driven team
- Support services that strengthen families and promote inclusion
- Grow your career in a stable and respected organization
What we offer
We believe in supporting our employees both professionally and personally.
- Comprehensive benefits including medical, dental, and vision
- Lifestyle Spending Account and pet insurance options
- 401(k), life, and disability coverage
- Generous paid time off including your birthday
- Paid holidays and volunteer time
- Half-day Fridays to support work-life balance
- Opportunities for advancement and professional development
- Public Student Loan Forgiveness eligibility
QualificationsWhat you will do
In this role, you will provide essential administrative and coordination support across multiple teams.
- Serve as a professional point of contact for calls, visitors, and inquiries
- Manage and distribute mail, correspondence, and documentation within established timelines
- Prepare letters, reports, and other materials for leadership and service teams
- Track and organize data to support service coordination
- Assist with referrals, service plans, and required documentation
- Coordinate meetings, schedules, and team logistics
- Maintain accurate electronic health records and filing systems
- Support special projects, audits, and team initiatives
- Assist with office operations, supplies, and equipment
- Provide occasional front desk coverage as needed
What you bring
Minimum qualifications
- High school diploma or equivalent
- At least three years of experience in administrative support, customer service, or office coordination
- Strong computer skills including word processing, spreadsheets, and database systems
- Excellent communication, organization, and time management skills
- Ability to manage multiple priorities and maintain confidentiality
Preferred qualifications
- Five or more years of administrative experience
- College coursework in business, human services, or a related field
Work environment
This position includes a combination of office-based and community-related work. The role requires the ability to sit, stand, and move throughout the day, with occasional additional coverage needs.
About The Resource Exchange
TRE is a team of more than 400 professionals serving over 12,000 individuals across El Paso, Pueblo, Teller, and Park counties. We are committed to providing person-centered support that promotes independence, dignity, and inclusion.
Apply today
If you are organized, dependable, and motivated by meaningful work, this is your opportunity to join a team that is making a difference every day.
Submit your application and take the next step in a career with purpose.
Equal Opportunity Employer
The Resource Exchange is committed to creating a diverse and inclusive workplace and provides equal employment opportunities to all qualified applicants.
