Job Description
Job Location: JW Marriott Turnberry Miami Resort & Spa - Aventura, FL 33180
Job Category: Hospitality - HotelScope of Position
The Food Runner’s primary focus is to provide prompt, courteous, and efficient food, and beverage service in a luxury brand-inspired hotel environment where attention to detail is key. He/she will also possess a limitless desire to attain the highest levels of quality and cleanliness in all areas of the Food and Beverage Operations.
Position Requirements
- Professional demeanor appropriate for a restaurant environment.
- Previous food and beverage experience in a luxury hotel environment is a plus.
- Basic computer knowledge (Micros or other POS systems).
- Outstanding and professional guest service skills.
- A food handling certificate is an asset.
- Knowledge of food and wine is an asset.
- Excellent eye for detail and the ability to multi-task.
- Must be of minimum legal age to serve alcohol according to state law.
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Responsibilities
- Greet (using names) and acknowledge each guest promptly with greeting standards.
- Knowledge of Cascata Pool layout and location of all equipment and supplies.
- Know the ingredients, preparation, and proper presentation of all menu items and specials.
- Observe and take note of dirty and occupied tables and seats.
- Perform side work assigned by management.
- Know and implement standards/procedures of service for guests.
- Maintain cleanliness and condition of the work area.
- Assist as needed to maintain standards of appearance, sanitation, and service in all areas of the Cascata Pool.
- Perform any other reasonable duties as required by management.
Education
- High school diploma or GED.
Skills and Abilities
- Ability to communicate in the English language. A second language is a plus.
- Ability to work flexible schedules including holidays and weekends and able to perform multiple tasks.
- Knowledge of basic food handling policies and procedures as well as the techniques and equipment for preparing and presenting food products for consumption, including storage/handling techniques, proper chemical handling, and sanitation standards.
Physical Requirements
- Must be able to work in a fast-paced environment.
- Must be physically fit to lift, pull, and push items up to 50 pounds.
- Also requires reaching overhead/standing/walking/reaching and bending throughout the shift.
