Job Description

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

The Cart Driver is responsible for safely transporting passengers within the airport using electric carts or shuttle vehicles. This role provides courteous and efficient mobility assistance to passengers with limited mobility, tight connections, or special assistance needs while ensuring safety, professionalism, and excellent customer service.

What you will be doing

• Safely operate electric passenger carts or small airport transport vehicles within terminal areas

• Transport passengers between gates, terminals, baggage claim, parking areas, and other designated locations

• Assist elderly passengers, individuals with disabilities, families, and travelers with tight connections

• Provide friendly and professional customer service, including answering basic airport directions

• Assist passengers with boarding and disembarking the cart safely

• Ensure carts are clean, charged, and in proper working condition before and after use

• Follow all airport safety rules, speed limits, and designated travel paths

• Report mechanical issues, safety concerns, or incidents immediately to supervisors

• Assist with managing passenger flow during peak travel times or irregular operations

• Maintain accurate logs of trips or passenger assistance when required

• Communicate effectively with airport staff, gate agents, and supervisors

• Perform other duties as requested

Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

What we are looking for:

• High school diploma or GED

• Must be 18 years of age or older

• Valid driver’s license required (or state/local equivalent)

• Ability to safely operate electric carts or small vehicles in crowded environments

• Strong communication and time management skills

• Ability to work flexible schedules, including nights, weekends, holidays, and overtime

• Reliable attendance and punctuality

• Must have reliable telephone and transportation

• Clean driving record

• Previous driving, transportation, airport, logistics, or customer service experience

• Airport terminals, ramps, cargo areas, parking facilities, and operational roadways

• Exposure to varying weather conditions, noise, and heavy operational traffic

• Fast-paced airport environment with strict operational timelines

• Frequent interaction with passengers, employees, and airport personnel

• Ability to sit and operate vehicles for extended periods

• Ability to lift, push, and pull up to 50 pounds occasionally

• Ability to enter and exit vehicles frequently throughout shifts

• Ability to work indoors and outdoors in varying weather conditions

• Must be able to take verbally direct in English

• Must be able to read, write, understand and carry out instructions in English

• Must pass pre-employment and random drug tests

• Must pass a pre-employment background check

• Must meet necessary requirements to obtain a security sensitive identification badge

• Must be in proper uniform or business attire as directed by company officials

• Identification badges must always be visible

• Adhere to company policies and procedures and participate in achievement of company objectives

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now!