Job Description

Now Hiring – Cart Attendants

Tennessee National Golf Club | Loudon, TN

Pay: $12.50 per hour

Schedule: Part-time positions available.

About the Position

Do you enjoy being outdoors, providing great customer service, and being part of an exceptional golf experience? Tennessee National Golf Club is seeking friendly, dependable, and service-minded Cart Attendants to help create a welcoming experience for our members and guests.

Cart Attendants are responsible for keeping golf carts clean, organized, and ready for play while providing friendly, attentive service throughout the member and guest experience. If you enjoy working outdoors, interacting with people, and being part of a team that takes pride in exceptional hospitality, we'd love to hear from you!

About Tennessee National Golf Club

Located in Loudon, TN, just minutes from Knoxville, Tennessee National is a premier gated, lakefront community offering an exceptional lifestyle and hospitality experience.

Our property features a Greg Norman Signature Golf Course, full-service marina, 25,000-square-foot clubhouse, multiple dining venues and bars, pickleball courts, resort-style pool, concert venue, scenic hiking trails, and more.

Our Culture and Values provide Team Members with a rewarding lifestyle and work/life balance.

Job title

Golf Cart Attendant

Reports to

Golf Professional

Classification

Hourly, Full Time or Part Time, Nonexempt

Working Hours

According to shift assignment

Job purpose

Greets all members by name and provides outstanding service and information regarding golf functions to members and guests. Provides members and guests with clean carts, towels, and accessories. Enforces the Dress Code Policy.

Duties and responsibilities

• Pull bags of members on tee sheet and places on cart in staging area.
• Highlights all bags that have been put out so members can be notified if bags went to range with member of foursome.
• Assists members to range if needed.
• One bag room attendant must be stationed in the parking lot at all times.
• One bag room attendant must be present in the staging area at all times.
• Upon closing, all carts must be accounted for, cleaned, dried, rakes in place, sand refilled, and pockets wiped down. Also clean clubs.
• During overlapping shifts, sand should be refilled and empty carts on range and first tees should be returned to Cart Barn.
• Valet parking.
• Supplies carts to the parking lot area and transports carts with bag to staging area (the parking area attendant does not drive cart to staging area and may not leave his area unattended).
• Any trash is to be picked up on both sides during each shift.
• Towels are to be washed, dried, and folded throughout the day.
• Water dispenser must be kept stocked with cups, lids, and straws at all times. The dispenser must be kept clean at all times.
• Checks for loose balls and dispose of debris at cart washing area.
• Closing procedure checklist must be completed each evening and signed by all employees closing. Opening staff must leave previous night's list on desk.
• Assists on the range as needed as well as serving as a ranger on the golf course.
• Enforced all Club roles and regulation. i.e. the dress code.
• Adheres to standard safety practices' including but not limited to wearing gloves, glasses, boots, etc.
• Performs other duties as assigned.

Qualifications

• Knowledge of the game of golf.
• Must be able to lift 50 pounds.
• Valid driver's license.
• Position requires standing and lifting of bags.
• Bending and crouching for up to 3 hours is required for detailing and washing carts.
• A minimum requirement of a High School Diploma or GED, preferred.
• Outstanding communication skills.
• Outstanding memory to remember guest and member names.
• Outstanding personality with the ability to interact with people.
• Integrity beyond reproach.

Working conditions

Work is primarily outdoors. Potential exposure to sharp and rapid equipment movement, sharp utensils, harmful chemicals and/or being exposed to flying golf balls.

This job description does not imply that the above are the only responsibilities assigned to this position. Employees holding this position will be required to perform any on the job related duties as requested. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.

Physical requirements

Good organizational and verbal skills. Ability to use logical and rational thinking to resolve issues. Ability to perform basic mathematical skills, monitors and develops subordinates, visually monitor the operation areas, write and read member communication.

Must have the ability to perform moderate physical work and may be required to lift up to 50 lbs., up to 30 lbs. frequently. Perform activities such as bending, kneeling, crouching, climbing, reaching, standing, pushing, lifting and grasping for up to 5 hours without sitting. Ability to consistently lift, carry and load adaptive and other sports equipment that may weigh 50 or more pounds, and sustain aerobic activity for 20 consecutive minutes.

Please be advised that all work that requires the use of a ladder more than 8 ft. long must be reviewed by Hampton Golf’s Club Maintenance person. Following an assessment of the situation, a determination will be made as to whether a maintenance team member or subcontractors will perform the necessary maintenance task. No other staff member is authorized to climb to heights exceeding 8 ft. and/or perform such maintenance. In addition, personnel are prohibited from entering facility attics, walking on the roof of buildings and/or from using scaffolding.

Direct reports

None