Job Description

Thank you for your interest in joining our team! At CGB, you can contribute to meaningful work, grow professionally and personally, and belong in a place where everyone has a voice.

Founded in 1969, CGB Enterprises, Inc. is known as an innovative and progressive leader in the grain and transportation industries. Today, CGB operates an enterprise with over 100 locations and nearly 2,000 U.S. employees overseeing a diverse family of businesses that provide an array of services for producers and logistics services for an international base of customers. The combination of our assets provides a growing organization that is celebrating over 50 years of strength and stability!

Join a team where your sales skills, relationship-building abilities, and drive to win can directly impact revenue and career growth.

This job is primarily responsible for negotiating and communicating with carriers with the overall goal of moving customer freight. Additionally, this role is responsible for building high-level relationships through a sales mentality and resolving any customer or carrier issues, understanding market conditions and representing the carrier market with effective communication across teams.

In this job, you will:

This list is meant to be representative, not exhaustive nor imply that these are the only duties to be performed by the incumbent in this job. Some incumbents may not perform all the duties listed or may perform related duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Find and solicit options for every load tendered from customers.
• Negotiate transportation rates; closely follow market trends and seasonality of lanes and modes of transportation.
• Provide superior customer service through professional communication to carriers and customers; respond to and promptly handle customer concerns.
• Develop and maintain carrier relationships.
• Track and trace booked loads to ensure on time pickup and delivery.
• Dispatch shipments to carriers and monitor progress to ensure service requirements are adhered to.
• Understand and communicate market conditions and data to form strategies with internal and external customers.
• Work with compliance department to ensure all carriers are current on requirements.
• Professionally represent organization to carrier and customer partners daily.
• Other duties as assigned.

Here's what you'll need to be considered:

Education

Required – High school diploma or equivalent education and/or training.

Experience

Required – Experience working as a freight forwarded or Third Party Logistics Company, and with quoting and dispatching flat bed, van, and reefer.

Knowledge, Skills, and Abilities

• Knowledge and understanding of the industry.
• Knowledge and understanding of transportation management systems.
• Proficient computer skills, including working knowledge of Microsoft Office Suite.
• Effective interpersonal, oral, and written communication skills with the ability to interact with all levels of people within and outside the organization.
• Strong negotiation skills.
• Sound judgment, decision making, and conflict resolution skills.
• Ability to remain focused on exceptional customer service both internally and externally.
• Ability to follow direction and use logical thought process to interpret oral and written communications and recommend alternative solutions to mechanical problems.
• Ability to complete documentation requirements.
• Ability to work independently and as part of a team.

Here's additional information you need to know:

Physical Demands & Requirements

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Ability to stand or sit constantly/continuously.

Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.

The employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

Environmental Conditions

The work environment described here are meant to be representative of those an employee would normally encounter while performing the essential functions of this job.

The physical environment requires the employee to work inside where there are limited extremes to heat and/or cold; moderate noise; a normal office environment.

Travel, up to 15%.

The expected base pay range for this role is:

$54,631.00 - $77,351.00

Actual pay offered may vary depending on multiple individualized factors, including work location, job-related knowledge, skills and relevant experience for the job. Pay amount does not guarantee employment for any particular period of time.

Are you ready to make a meaningful career move & an impact at CGB? Apply today!

Known in our industry for stability and high ethics, CGB Enterprises, Inc. offers a stellar benefits package including: an outstanding 401(k) retirement plan with company contributions, medical, prescription drug, dental, vision, life, & disability benefits, flexible spending accounts, paid leave (holidays, vacation, sick), wellness programs, recognition programs, community involvement opportunities, and much more!

CGB Enterprises, Inc. is an Equal Opportunity Employer. Know Your Rights: Workplace Discrimination is Illegal links in English or Spanish are listed here. Also, we are unable to legally hire anyone who is not eligible to work in the United States nor are we able to sponsor visas.

The above is intended to describe the general content of and requirements for the performance of this position. It should not be construed as a detailed description of all the work requirements that may be performed in the job.

All Third Party Agencies, Headhunters, and Recruiters

CGB Enterprises, Inc. and its Subsidiaries only forms contracts with recruiters with whom we have an established relationship and with whom we have in place a signed contract. All contact from third parties must go through our Human Resources Department. Any contact made outside of our Human Resources Department by a third party will cancel any future business relationships between the third party and CGB Enterprises, Inc. and its Subsidiaries.