Job Description

The Carrier Manager – Global Transportation is accountable for end-to-end, global performance, cost, and reliability of transportation providers across all modes, supporting both MRO / Aftermarket and Production / Engine Assembly flows. This role ensures carriers operate to FLIGHT DECK-aligned standards for Safety, Quality, Delivery, and Cost (SQDC), and execute with predictability, compliance, and cost discipline across all regions.

The Carrier Manager acts as a critical interface between Global Sourcing, the Global Control Tower, regional Distribution Centers, and execution teams, turning contractual commitments and data into predictable, risk-managed global logistics performance that protects revenue, throughput, and compliance. The role also partners closely with Continuous Improvement leaders to embed FLIGHT DECK problem-solving and standard work into carrier operations and relationships.

This position is open to remote candidates in CST & EST.

Roles and Responsibilities:

Global Carrier Performance & Predictability

• Own global carrier performance outcomes across SQDC with focus on On-Time Delivery, transit time variability, exception rate, and AOG responsiveness by region and lane.
• Use global control tower data and digital visibility tools to drive predictive performance management, not just reactive expediting.
• Lead tiered, global and regional performance reviews with carriers, focused on root cause, structural fixes, and continuous improvement.

Dual-Lane Service Architecture (MRO vs Production) – Globally Applied

• Translate dual-lane service logic into globally aligned carrier expectations and operating procedures:
  • Lane A – MRO / Aftermarket: speed, lead time compression, AOG prioritization, and responsiveness.
  • Lane B – Production / Engine Assembly: schedule adherence, stability, and cost efficiency.
• Ensure KPIs, SLAs, and escalation paths are differentiated and aligned to each lane’s operational physics across all regions.

Cost Control, Margin Protection & Accessorial Discipline

• Own global cost adherence versus contracted rates and budget, in partnership with Global Sourcing and Finance.
• Identify and eliminate accessorial leakage (detention, demurrage, storage, surcharges) through process discipline, SOP design, and carrier coaching in all regions.
• Support global cost-to-serve modeling and route optimization to balance speed, cost, working capital, and risk exposure.

Global Capacity & Risk Management

• Anticipate capacity constraints, peak periods, and disruption risks across regions; align with the Global Control Tower on mitigation plans, alternate carriers, and dual-routing strategies for critical lanes.
• Support business continuity planning and dual-routing playbooks globally, ensuring carriers are integrated into resilience strategies for MRO and Production flows.

Digital Integration & Control Tower Enablement

• Drive digital integration quality (track & trace feeds, status milestones, POD, event timeliness) with carriers into the Global Control Tower platforms.
• Ensure scan integrity, milestone discipline, and data completeness globally, enabling automated ETA modeling, SLA monitoring, and exception-based management.
• Partner with embedded analytics and CI teams to embed carrier performance dashboards into standard FLIGHT DECK governance.

Compliance, Safety & Standard Work Enforcement

• Ensure carriers adhere to Safety-First, zero-harm expectations, Hazmat governance, export control, and trade compliance requirements across all markets.
• Deploy and reinforce Global Distribution Center Operating Standards and carrier-related SOPs wherever carrier touchpoints exist (pickup, delivery, handoff, documentation)
• Drive root cause discipline and corrective actions for any safety, compliance, or documentation deviations.

Continuous Improvement & FLIGHT DECK Partnership

• Apply structured FLIGHT DECK problem-solving to reduce exceptions, variability, and manual work in carrier processes.
• Partner with Continuous Improvement / FLIGHT DECK leaders to:
  • Lead joint problem-solving events with carriers and internal teams
  • Standardize carrier-related work processes and visual management
  • Build a culture of “no escalation without data, no SLA miss without root cause visibility” across the carrier base 2.

Developing FLIGHT DECK Capabilities with Strategic Suppliers

• Identify strategic global carriers and logistics partners and co-develop FLIGHT DECK capabilities with them, including:
  • Standard problem-solving routines and tiered reviews
  • Shared KPIs and SQDC visual management
  • Joint digital/automation roadmaps aligned to the Global Control Tower
• Position key suppliers as extensions of GE Aerospace’s FLIGHT DECK operating model, ensuring consistent ways of working, escalation, and improvement globally.
• Up to 10% of travel required

Required Qualifications:

• Bachelor’s Degree from an accredited college or university and a minimum 5 years of logistics experience

Desired Qualifications:

• 7–12+ years of experience in global logistics, transportation, or supply chain, with direct multi-region carrier management responsibility.
• Demonstrated experience managing carrier performance, SLAs, and cost in a complex global environment.
• Knowledge of global transportation networks, key trade lanes, Incoterms, and both MRO and production logistics preferred.
• Experience with TMS, global track & trace platforms, and/or control tower environments.
• Understanding of trade compliance, export control, and customs across multiple jurisdictions.
• Strong data literacy and comfort working with analytics and continuous improvement teams.

GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. ​

GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual.

The base pay range for this position is 110,000.00 - 147,000.00 Annual. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on May 29th, 2026

Additional Information

#LI-Remote - This is a remote position