The Cross Family of Agencies welcomes you. We need your talent and expertise.
This position will support and work in conjunction with the licensing and contracting team. Each carrier represented by the agency will require carrier portal access by agent / account managers. The carrier login team facilitates this access by establishing user credentials with each respective carrier and communicating same to the employee. In addition, the carrier login specialist will trouble shoot user access issues and resolve same in a timely manner.
In conjunction, administrative documents or support may be requested by carriers. This may include W-9, agent and agency licenses, POAs, background check forms, etc.
The individual in this position will also be trained on incoming call screening and distribution as a member of the primary incoming call team.
Compensation: The base salary range for this role is $19–$20 hourly Actual compensation will be based on factors including location, skills, experience, and internal equity. Cross Insurance offers a comprehensive benefits package including medical, dental, vision, 401(k) with match, paid time off, and more
Cross Insurance is a family owned insurance agency with over 40 branches throughout the Northeast. Established at the kitchen table of Woodrow Cross in 1954, today we have become one of New England’s largest independent insurance intermediaries. In 2023 and 2024 we were named the 2nd Largest Insurance Broker in Massachusetts. Since our founding, we have successfully acquired over 150 operations, increasing our footprint on the Northeast. With over 1,100 employees and counting, our experienced team is ready to provide insurance options for you.
- 27th Largest Broker of U. S. Business, Per Business Insurance report ’20
- 2nd Largest Insurance Broker in Massachusetts, per Boston Business Journal ’22, '23, and '24
- Official Insurance Broker of the New England Patriots, Gillette Stadium, the Boston Bruins, the Boston Red Sox, and New England Revolution
Four generations later, Cross Insurance is still family owned and operated. Cross Insurance is headquartered in Bangor, Maine.
