Job Description

General information

Legal entity

GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business: Supply Chain Optimization, Global Freight Forwarding, Global Contract Logistics, Distribution & Express, and European Road Network. With a global network spanning nearly 166 countries and more than 49, 720 employees, GEODIS is ranked no. 6 in its sector across the world. In 2024, GEODIS generated €11.3 billion in revenue. GEODIS is a company owned by SNCF Group. 

This position is also open to anyone recognized as a disabled worker.

Reference

2026-18190

Line Of Business

SUPPLY CHAIN OPTIMIZATION

Position description

Type of assignment

Full-time Regular

Function

Operational activities - 4PL Operations

Job title

Carrier Governance and Performance Manager M/F

Job description

Position summary

The Carrier Governance & Performance Manager is responsible for orchestrating and managing the comprehensive, end-to-end carrier governance framework. The primary mandate is to drive superior vendor performance, strict compliance, optimized cost efficiency, and continuous strategic improvement across the supply chain. This role oversees the complete carrier lifecycle—from structured onboarding and daily operational cross-functional support to standard monthly, quarterly, and annual governance rhythms. This is a highly cross-functional role requiring seamless collaboration with Procurement, Operations, Finance, IT, and Quality stakeholders to realize strategic business outcomes.

KEY BUSINESS OUTCOMES

• Cost Optimization: Drive rigorous financial discipline, validating costs, and unlocking systemic savings.
• Service Excellence: Maintain elevated service continuity, tracking critical metrics to secure premium delivery performance.
• Risk Mitigation: Proactively identify vulnerabilities, manage carrier decision matrices, and safeguard logistics operations.
• Compliance Assurance: Establish absolute compliance against organizational rules, regulatory criteria, and approved SOPs.
• Continuous Improvement & Partnerships: Cultivate strategic, high-value carrier partnerships backed by rigorous continuous improvement mechanisms (CAPA).

1. Carrier Onboarding & Readiness

Ensure total strategic and operational alignment of new carriers before active freight deployment

1. Daily Operations & Functional Support

Maintain complete daily operational continuity and lead advanced resolution mechanisms for systemic failures

1. Monthly Business Reviews (MBR) & KPI Stewardship

Own the execution of standard performance analysis, regular tracking, and benchmarking models.

1. Quarterly Business Reviews (QBR) & Strategic Alignment

Bridge the gap between tactical monthly carrier execution and long-term enterprise strategy.

1. Carrier Auditing & Compliance Guardrails

Enforce governance rules through formal audit frameworks and strategic compliance decisions

Applicant's profile

• Education & Experience: Bachelor's degree in Supply Chain, Logistics, Operations Management, Business Administration, or a closely related field. 7 + years of experience directly managing carrier performance, logistics procurement, or supply chain governance frameworks.
• Analytical Capabilities: Advanced proficiency in establishing and managing complex data-driven frameworks, performance scorecards, and live analytics dashboards. Experience with BI software (Tableau, Power BI) and advanced Excel modeling is highly preferred.
• Problem Solving & Quality Tools: Strong execution experience utilizing structured problem-solving methodologies (e.g., Lean Six Sigma, Root Cause Analysis, 5 Whys, Fishbone diagrams) and managing formal CAPA processes.
• Cross-Functional Leadership: Proven ability to communicate effectively and build consensus across multi-disciplinary teams (Finance, IT, Legal, Ops) and external C-suite carrier leadership

Working time (%)

100

Position location

Position place

Europe

Location

Belgrade

Candidate criteria

Minimum level of education required

BACHELOR'S DEGREE

Years of experience in similar position

Senior (more than 10 years of experience)