Job Description

Carousel (Screen) Team Leader Nightshift

Qualifications and Certifications

• National Diploma or Degree in Operations Management, Production Management, or equivalent.

• Leadership and management training or certification (e.g., supervisory or junior management courses) is essential.

• Proficiency in MS Office (Word, Excel, PowerPoint, etc.).

Experience and Skills

• 3-5 years of experience in a production or manufacturing environment, ideally in the promotional products industry.

• Proven leadership and team management experience.

• Strong knowledge of production planning, quality control, and productivity management.

• Excellent communication skills.

Outputs / Key Performance Areas & Indicators

1. Leadership / People Management

• Lead by example, demonstrating The Companys values and promoting a positive, productive team culture.

• Supervise and guide the production team to ensure efficient workflow and high-quality output.

• Handle HR and IR matters, including leave planning, queries, conflict resolution, and team engagement.

• Coach, mentor, and develop team members.

2. Productivity

• Participate in production planning, scheduling, and resource allocation.

• Ensure daily schedules and productivity targets are met.

• Analyze production data to improve efficiency and reduce waste.

• Identify and address bottlenecks in the process.

• Promote lean manufacturing principles and continuous improvement.

• Provide skills training to the team.

3. Quality

• Implement and maintain quality control processes to meet The Companys standards.

• Work with the technical team to resolve quality issues promptly.

• Conduct regular inspections and ensure adherence to quality specifications.

• Maintain quality metrics and implement root cause analysis tools.

4. Reporting

• Maintain and report on team performance metrics and KPIs.

• Track trends and provide data-driven insights.

• Prepare regular updates for management and other stakeholders.

• Ensure data integrity and timely reporting.

5. Customer Service

• Communicate effectively across teams to ensure smooth workflow.

• Align production planning with internal customer needs and deadlines.

• Address issues proactively and provide progress updates.

• Continuously improve service delivery to meet evolving expectations.

6. Operational Compliance & Housekeeping

• Support continuous improvement initiatives through data analysis.

• Monitor 5S standards and maintain clean, organized workspaces.

• Ensure machine maintenance and breakdown reporting via E-works.

• Ensure compliance with safety protocols and company policies.

• Conduct regular safety and operational inspections.

• Implement and maintain SOPs and collaborate with maintenance teams.