Job Description

We are so glad you are interested in joining Sutter Health!

Organization:

ABSMC-Summit Campus

Position Overview:

Partners with Sutter Health patients in unique populations (oncology, bariatric, spinal trauma, stroke, etc.) and guides them through a comprehensive array of health services in accordance with established policies, procedures, protocols, techniques, and guidelines. Identifies and works to resolve barriers to care, assists with access issues, develops relationships with health care providers, explains insurance and payment systems, and coordinates services with providers, patients, and caregivers within Sutter Health, at external facilities, and in the community to provide seamless and integrated quality care. Raises awareness about healthcare organizations and agencies information resources, Sutter Health support programs and services, community resources, clinical trials, and helps to meet other illness-related needs identified by the patient, their family, or the patient's support group. Assists with ongoing evaluation and quality improvement of the program, including community outreach and marketing.

Job Description:

EDUCATION:

Equivalent experience will be accepted in lieu of the required degree or diploma.

Bachelor's: Social Work, Health Education or related field or equivalent education/experience

TYPICAL EXPERIENCE:

5 years of recent relevant experience.

SKILLS AND KNOWLEDGE:

In-depth knowledge of focus area, including diagnosis, current treatment options, complementary therapies, potential complications, family/support group dynamics and associate quality of life issues.

Working knowledge of community resources for the assigned focus area, including requirements and accessibility.

Thorough knowledge of healthcare systems, insurance/payment systems, and medical terminology.

Solid analytical and project management skills, including the ability to analyze problems, reach practical conclusions, and institute effective changes.

Possess written and verbal communications skills to explain clinical information and program data clearly and professionally to diverse audiences.

Computer proficiency—Microsoft Office Suite, familiarity with databases, and experience with electronic health record systems.

Work independently, as well as be part of a team, while demonstrating exceptional attention to detail and organizational skills.

Prioritize and delegate assignments under varied and urgent conditions while working within standardized procedures and practices to achieve objectives and meet deadlines.

Identify and solve complex problems based on the analysis of multiple sources of information while providing new perspectives on existing solutions.

Ensure the privacy of each patient’s protected health information (phi).

Build collaborative relationships with other healthcare providers (physicians, nurses, etc.), healthcare organizations and agencies, and community resources to coordinate efforts and provide the highest quality of patient care.

Job Shift:

Days

Schedule:

Short Hour

Shift Hours:

8

Days of the Week:

Variable

Weekend Requirements:

None

Benefits:

No

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

16

Employee Status:

Short Hour

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $44.34 to $66.51 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.