Job Description

Are you a Cargo revenue accounting professional, working within an airline, and interested in joining Etihad Airways based in Al Ain?

The Cargo Revenue Accounting Officer is responsible for overseeing and managing the accurate, timely, and compliant processing of cargo revenue accounting activities across the end-to-end revenue cycle. The role ensures the integrity of cargo revenue transactions, billing, reconciliation, adjustments, revenue recognition, financial reporting, and related accounting controls in accordance with company policies, regulatory requirements, industry standards, and agreed service levels.

Ensuring effective controls, timely resolution of discrepancies, accurate financial records, and continuous process improvement. The role will work closely with Cargo Operations, Commercial, Finance, Stations, GSA/agents, and other relevant stakeholders to ensure revenue completeness, accuracy, and timely reporting.

• Cargo Revenue Accounting & Billing
• Oversee accurate and timely cargo revenue, billing and accounting activities.
• Ensure transactions are correctly recorded and processed in accordance with agreed timelines and controls.
• Ensure timely billing is completed in SIS as per IATA guidelines
• Monitor billing cycles and proactively address delays or exceptions.
• Revenue Reconciliation & Financial Controls
• Ensure effective reconciliation between CASS, SAP and other relevant systems.
• Identify, investigate and resolve revenue discrepancies.
• Maintain strong financial controls to ensure revenue completeness and accuracy.
• Revenue Adjustments & Corrections
• Oversee Credit CCA and other revenue adjustment activities.
• Ensure adjustments are properly supported, approved, recorded and reflected in financial records.
• Analyze post-billing adjustments and identify recurring issues.
• CASS & Non-CASS Revenue Activities
• Oversee CASS-related revenue accounting activities and non-CASS processes.
• Ensure compliance with applicable agreements, procedures and accounting requirements.
• Monitor related fees, commissions and other revenue components.
• Quality Assurance & Process Controls
• Conduct quality control over team activities and revenue accounting transactions.
• Ensure procedures, controls and documentation are consistently followed.
• Identify control gaps and implement corrective actions.
• Team Leadership & Business Continuity
• Lead, coach and develop team members.
• Monitor productivity, quality and SLA performance.
• Plan leave and ensure adequate backup coverage for all critical activities.
• Ensure business continuity during peak periods, weekends and public holidays where required.

Qualifications

• Bachelor's degree/Diploma: A bachelor's degree or Diploma in accounting, finance, business administration, or a related field is typically required.
• Relevant Experience: Minimum 4–5 years of experience in cargo revenue accounting, airline revenue accounting, finance operations, billing, reconciliation, or a related airline revenue function, with experience in a supervisory or team leadership capacity preferred.
• Industry Knowledge: Strong knowledge of airline cargo revenue processes, interline process, CASS, SIS or relevant financial systems, billing, reconciliation, revenue adjustments, financial controls and reporting.
• Skills: Excellent attention to detail, strong communication and interpersonal skills, and the ability to work under pressure and meet tight deadlines.

Additional Information

Recruitment Process

The recruitment process for this position will involve the following steps:

1. Shortlisted applicants will be invited to complete a recorded video interview via our third-party platform HireVue. This interview will allow you to record your responses to a range of questions related to the position and will allow you to demonstrate your knowledge and experience in a way that just your CV alone would not be able to. It also ensures fairness for you and all candidates, as all our shortlisted candidates are asked the same questions and assessed on their responses.
2. After a review of completed video interviews, shortlisted candidates will be invited to an initial technical interview with the hiring manager, which may require completion of a case-study.
3. Finalists may be invited to a follow-up interview with leadership team, if required

All candidates will be notified as to the status of their application as soon as is possible

Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.

To learn more visit www.etihad.com

Recruitment Fraud Alert

Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.