Job Description

Join us on a mission to simplify and dignify the aging experience. We are the children, siblings, neighbors, and friends of those navigating the fragmented and confusing system of long-term care. Our team is ferociously curious and relentless in our pursuit of a better system – and we are deeply committed to a sense of belonging for all, in all phases of life.

We’re creating a new experience for care seekers and their families—bringing together long-term care options, non-healthcare resources, education, and human support into one place. We work hard, we have fun, we care about each other, and we share the mission. If this sounds like a place where you could thrive, join us!

CareScout is a wholly owned subsidiary of Genworth Financial, Inc., a Fortune 1000 provider of products, services, and solutions that help families address the financial challenges of aging.

Position Title
CareScout Sales & Operations Intern – Summer 2027

Position Location
This position is available to hybrid applicants residing in Richmond, Virginia.

Your Role
At CareScout, we welcome your curiosity, communication skills, and sales mindset. During your 10-to-12 weeks as a Sales & Operations Intern, you’ll support our growing Field Team Network by assisting with outreach and administrative initiatives that directly support our national sales efforts.

What You Will Be Doing

• Supporting sales operations by coordinating communications with Field Team Partners and provider network contacts
• Organizing and updating CRM (Client Relationship Management) tools, outreach trackers, and provider onboarding documentation
• Observing and documenting team workflows to identify ways to streamline processes that support provider growth and sales conversion
• Participating in team meetings and taking detailed notes to support follow-up activities and project planning
• Conducting light market research or outreach to support provider recruitment and regional expansion
• Contributing to quality reviews of customer and provider interactions to ensure a best-in-class experience
• Assisting with ad hoc projects aligned to sales operations, network development, or your growth goals

Must Have / What You Bring

• Currently pursuing a Bachelor’s Degree in Business Administration or Management, Sales, Marketing, Economics, or other related
• Availability to work up to 40 hours per week during the summer
• Proficient in Microsoft Office and Excel; comfortable managing digital tools and multitasking
• Clear, professional written and verbal communication skills
• Energetic, reliable, detail-oriented, and results-driven with a passion for people and process

Why Work at CareScout

• We have a real impact on the lives of families navigating long-term care
• We contribute to a mission-driven team in a fast-growing, future-focused space working on challenging and rewarding projects
• We give back to the communities where we live and work

This role is not eligible for employment visa sponsorship.

National Range: $20.00-$22.00/hour

Disclaimer: This role is aligned to a national market-based pay range. Actual compensation will vary based on geographic location, experience, skills, and other job-related factors. In addition to base salary, this role is eligible to participate in a bonus incentive plan. Incentive compensation is based on individual and company performance and is not guaranteed.