Job Description
Job Location: Multisite - Bay Area, CA 94611
Salary Range: $35.00 - $43.00 Hourly
About Cardea Health:
Cardea Health is a non-profit organization dedicated to providing compassionate health care to marginalized populations. Our mission is to create and support programs that protect the health and autonomy of vulnerable individuals and promote equity and social justice to improve the well-being of our entire community. We provide medical support to populations that experience homelessness.
At Cardea, we are dedicated to creating a workplace that celebrates diversity and actively seeks to include underrepresented communities. We believe that diversity drives innovation and fosters a more dynamic, inclusive, and productive work environment. We actively encourage individuals from underrepresented backgrounds to apply for our open positions. We value your unique perspectives, experiences, and talents, and we are committed to providing equitable opportunities for growth and advancement. Join us in building a team that reflects the rich diversity of our society and let's make a positive impact together.
Primary Work Location:
Multisite: Multisite staff work across several program locations throughout Alameda County, providing care and support wherever it is most needed. These sites offer a range of services, including post-hospitalization medically supported shelter, medical respite care, skilled nursing, and caregiving support.
Job
Summary:
The Caregiver Manager is responsible for overseeing the day-to-day operations and performance of onsite caregivers who provide essential support to residents with complex medical and behavioral needs. The Caregiver Manager performs direct caregiving duties alongside the caregiver team and leads quality assurance efforts, staff performance management, timekeeping, and compliance with care protocols. This role requires strong leadership, attention to detail, and the ability to maintain a high standard of care and cleanliness within a transitional housing environment.
Job Responsibilities &
Qualifications
Key Responsibilities:
Caregiver Team Leadership & Management:
- Supervise and support a team of caregivers including unlicensed caregivers, Certified Nursing Assistance and Home Health Aides in delivering high-quality, compassionate care to residents of interim programs.
- Monitor and evaluate caregiver performance, provide ongoing coaching, and ensure completion of assigned duties
- Oversee caregiver scheduling, attendance, and timecard approvals using Paycom or other payroll systems
- Conduct regular quality assurance checks, including inspections of resident room turnovers, cleaning standards, and task completion
- Facilitate staff meetings, trainings, and in-service sessions for professional development and protocol updates
- Complete caregiver performance reviews and administer corrective action or performance improvement plans as needed
- Serve as the primary liaison between caregivers and nursing/clinical leadership to ensure coordinated care and communication
- Respond to escalated concerns or emergencies involving caregivers or residents and coordinate appropriate follow-up
- Ensure caregiver adherence to all Cardea Health policies, HIPAA regulations, and harm reduction principles
Direct Caregiving Support:
- Provide direct care in alignment with resident care plans, including assistance with Activities of Daily Living
- Accompany residents to medical appointments and assist with care coordination as needed
- Respond to resident needs and support their safety, dignity, and well-being
- Assist with infection control, immunization programs, and health promotion efforts onsite
Site Quality & Janitorial Oversight:
- Ensure that all site cleaning tasks and safety protocols are completed to standard by caregiving staff
- Conduct regular inspections of resident rooms, common areas, and staff areas for cleanliness and maintenance needs
- Manage cleaning supply inventory and ensure proper handling of materials and waste
- Ensure timely and proper room turnovers when residents are discharged or transferred
Minimum Required Skills &
Qualifications:
- Five years of experience as a Certified Nursing Assistant or Home Health Aide
- Two years of direct employee management experience – in healthcare or other setting.
- Experience with janitorial or cleaning work
- Proficiency with timekeeping/payroll systems (e.g., Paycom) and Microsoft suite of services: (Office, Excel, Teams)
Physical Requirements:
- Occasional sitting or stationary work
- Frequent standing, walking, kneeling, stooping, and ascending stairs
- Occasional lifting and carrying
- Frequent pushing and pulling
- Frequent reaching high, low, and level
Work Environment:
- In-person, onsite at a supportive housing facility
- Travel to other sites may be required occasionally
Benefits:
Employees in this role may be eligible for a range of benefits, including
- Employer-supported medical,
- Access to dental and vision insurance,
- Paid vacation and sick time,
- Retirement plan (401k) participation with a company match,
- Commuter benefits,
- Long Term Disability,
- Life Insurance
- Eligibility for certain benefits may vary based on hours worked per week and length of employment
- Specific details are provided in the benefits guide and are subject to change
Cardea Health is an Equal Opportunity Employer
Cardea Health is committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, genetic information, marital status, national origin, disability, citizenship or veteran status. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the state of California and San Francisco Fair Chance Ordinance.
This job description is not designed to contain a comprehensive list of activities, duties, or responsibilities for this role. Activities, duties, or responsibilities may change, or a new job description may be assigned at any time with or without notice.
