Job Description

Job Location: Stanley M. Isaacs- Education Workforce - New York, NY 10128,

Position Type: Full-Time,

Salary Range: $53,500.00 - $65,000.00 Salary/year, Intro/

Program Description

Goddard Riverside is a well-established Manhattan community-based agency with an annual operating budget of approximately $50 million. Goddard Riverside is one of New York City's leading human service organizations meeting the basic needs of children, youth and families, homeless people, and older adults across Manhattan and New York City.

Purpose of Position: Reporting to the Manager of Health & Human Services, the Career Services Coordinator builds and maintains relationships with employers to ensure that participants find stability and success on the job, and works with the Education and Workforce teams to boost participant earnings over time. In collaboration with the larger Career and Alumni Services Hub (CASH) team, the Career Services Coordinator provides guidance and assistance to young adults pursuing employment opportunities in the healthcare sector. The Career Services Coordinator is primarily responsible for providing disconnected young adults, ages 18-24, with access to employment within labor market sectors that are expanding in New York City.

Schedule: Monday-Friday, 35 hours per week

Salary Range: $53,500 - $65,000

Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate’s number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.

Roles, Responsibilities and Essential Duties: Roles, Responsibilities, and Essential Duties

Partnerships & Employer Development 20%

• Identify and secure at least 10-20+ external employment partnerships for internships to support Education and Workforce programming, which includes Advance and Earn's Healthcare Program and the S
• Build and maintain strong relationships with employers to identify job and career opportunities and expand the Education and Workforce employer network.
• Work alongside the Director of Education & Workforce and the Career and Alumni Services Hub (CASH) team to assemble an Employer Advisory Council comprised of valued employment partners who support equitable access to employment.
• Support the completion of grant proposals by attaining letters of support from employer and community partners when needed.
• Other duties as assigned related to partnerships and employer development.

Career Services 35%

• Support the placement of 50 Healthcare and 50 SYEP participants annually into sector-focused internships and high-quality paid employment.
• Build and maintain a client-facing job board with current job opportunities.
• Coordinate and participate in job fairs, workshops, and networking events.
• Provide career counseling and job readiness training for at-risk youth facing employment barriers.
• Collaborate with community groups and organizations to enhance workforce development efforts.
• Work with the Career and Alumni Services team to develop and facilitate job search strategies and interview preparation, including working one-on-one with students to create resumes.
• Consistently connect with employers across industries about job opportunities and career pathways to ensure Education and Workforce graduates maintain access to the most competitive opportunities.
• Represent Goddard Riverside on panels, webinars, forums, and relevant industry and workforce convenings.
• Re-place current participants and alumni who are unemployed, underemployed, or seeking better opportunities.
• Mentor and coach participants one-on-one or in small groups for job preparation and career advancement.
• Track participant progress and employment outcomes, maintaining accurate records in Salesforce and DYCD Connect.
• Other tasks as assigned related to career services.

Summer Youth Employment Program (SYEP) 20%

• Conduct and document regular site visits to participating worksites to monitor participant placement, work performance, engagement, and overall experience.
• Serve as a liaison between participants, worksites, employers, and program staff to ensure clear communication and timely resolution of issues.
• Assist in maintaining accurate participant and program records throughout the summer program.
• Collect and monitor participant attendance, including reviewing timesheets, tracking absences and lateness, and following up on attendance concerns.
• Coordinate the completion of participant evaluations to assess job performance, professionalism, workplace behavior, skill development, and overall progress.
• Assist with end-of-program activities, including closeout, final documentation, participant records, and follow-up regarding participant experiences and outcomes.
• Other tasks as assigned related to SYEP.

Professional Development & Upskilling 10%

• Facilitate, or procure facilitators for, in-person workshops covering professional development and certification topics.
• Support the scheduling of experiential learning opportunities that keep participants engaged in programming.
• Provide ongoing coaching and support for professional skill development and career progression.

Data Entry & Project Management 15%

• Maintain accurate and timely data entry in Salesforce and DYCD Connect for participant records, job placements, and employer interactions.
• Track weekly, bi-weekly, monthly, and quarterly data to meet reporting requirements and program outcomes.
• Assist in managing projects related to workforce development initiatives, ensuring tasks are completed on time and within scope.
• Prepare progress reports and ensure documentation aligns with grant and organizational requirements.
• Coordinate with interdisciplinary teams to track project milestones and outcomes.

Educational Requirements and Qualifications

Education

• Bachelor's degree required.

Experience

• 2+ years of high-level experience developing job opportunities preferred.

Preferred Qualifications

• Knowledge and understanding of career pathways within the healthcare industry.
• Experience with recruitment/outreach, internships, and job placement.
• Ability to network and establish relationships with funders, employers, hiring companies, job training programs, and educational opportunity providers across New York City.

Knowledge, Skill and Abilities

General Knowledge: Understanding of career pathways within the healthcare industry, workforce development, and job placement processes.

Working Knowledge: Sufficient familiarity with employment barriers young adults face and career readiness practices to support participants effectively.

Skills and Abilities: Excellent interpersonal, verbal, and written communication, networking, negotiation (conflict management and resolution), and presentation skills. Ability to work some flexible hours (e.g., evenings and weekends). Strong organizational skills and ability to manage multiple cases and deadlines.

Physical Requirements and Working Conditions

• May be required to lift up to 25 lbs or less.
• Standing for extended periods while facilitating workshops and events.
• Environment: office setting, program sites, and occasionally in the community; work may be conducted both in-person and virtually.
• Emotional demands: may work with participants experiencing personal, social, or economic challenges and must be prepared to navigate emotionally charged situations, collaborating with the Participant Support team to support individuals facing mental health concerns, trauma, and systemic barriers.
• Stress factors: managing multiple cases, meeting deadlines, and adapting to evolving participant needs, which may contribute to periods of high stress.
• Mental health awareness: the organization encourages maintaining mental well-being and offers resources or support programs for staff mental health, including supervision, counseling resources, or wellness initiatives

We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.

Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job related task other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.