Job Description

Job Location: Macon Retail Job Connections - Macon, GA 31206Education
Level: Bachelor's Degree
Salary Range: $47,000.00 - $50,000.00 Salary/year
Travel Percentage: Up to 50%
Job Shift: Day
Job Category: Goodwill Administration and SupportThe Career Coach plays a critical role in supporting Goodwill employees, Goodwill Career Education students, and customers seeking employment and advancement in their careers. Coaches help program participants to develop job-seeking skills; find and retain employment; reach education or training goals and maintain financial stability via career pathways. The Career Coach will also coordinate services that address barriers to education, training, employment and self-sufficiency and provide on-going support as their clients’ progress toward established goals.
- Demonstrate core values of Goodwill Industries by modeling service, ownership, accountability and respect.
- Ensure that highest quality, individualized services are delivered to program participants with a focus on the mission of GIMG.
- Use aptitude and achievement assessments to help clients evaluate their interests, skills, and abilities.
- Evaluate participants’ background, education, and training, to help them develop realistic goals.
- Guide participants through making decisions about their careers, such as choosing a new profession and the type of credential or degree to pursue.
- Refer participants to Helms College (HC), Goodwill Human Resources (HR), Workforce Development (WFD), and Goodwill Career Education (GCE) to help clients secure career advancement.
- Work with participants to overcome issues that could undermine their academic or career success.
- Assist participants in locating and applying for jobs, by teaching them strategies that will be helpful in finding openings and writing a résumé.
- Connect participants to additional resources such as financial aid, vocational training, extensive counseling and therapy services, medical care providers, or other state and local assistance as needed.
- Conduct and publicize group workshops on a variety of topics, including writing resumes and cover letters, successful job interviewing, using employment databases and career development resources, and researching training and education programs.
- Build and maintain relationships with local employers and industry professionals to generate job leads and externship opportunities.
- Maintain up-to-date knowledge of job market trends and employer expectations in various industries.
- Organize and participate in career fairs, employer spotlights, and networking events.
- Ensure participant information is timely entered into appropriate database or report and meet confidentiality requirements. Assist in preparation and submission of reports as required.
- Participate in professional development activities and serve on committees which support the goals and objectives of GIMG.
- Perform other work-related duties as assigned by the immediate supervisor or as the situation dictates.

Qualifications
- Bachelor’s degree in business, education, human resources, or related field required. Master’s degree preferred.
- 1-3 years’ experience in career coaching/counseling to diverse adult populations across the full career development lifespan to include career assessments, career exploration, career decision-making, resumes, personal branding, interview strategies, job search strategies, etc.
- Experience working with under-served populations including but not limited to veterans, returning citizens, GED/non-high school graduates, persons with disabilities, senior citizens.
- Knowledgeable in Microsoft Office Suite and database systems.
- Comfortable with ambiguity and able to quickly adapt to change.
- Ability to work independently and as part of a team.
- Detail-oriented with strong organizational and time-management skills.
- Must be aligned with and energized by Rev. Edgar Helm's faith-based social enterprise model to eliminate poverty one career at a time.