Job Description

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State.

DEPARTMENT OF LABOR

Opening Date: July 14, 2026

Closing Date: July 28, 2026

Location: Lewiston

Class Code: 0723

Grade: 20 (Professional/Technical)

Salary: $20.68 - $28.88/Hour

Would you like to join a team of hardworking professionals who support Maine's workforce with an additional focus on veterans, eligible spouses of veterans, and businesses across Maine? If you are a veteran or eligible spouse (see minimum qualifications), enjoy working with the public, and want to make a difference by helping job seekers connect with jobs and businesses connect with workers, then this career is for you! The successful candidate will focus on connecting Maine’s veteran population to good jobs. They will deliver workforce services to job seeking veterans and businesses. Don’t miss out on this opportunity, especially if you have prior experience in veteran services, vocational services or career counseling, and/or business services.
Frequent regional and occasional statewide travel is required and reimbursed at the current approved state mileage rate.

Primary Responsibilities:

• Conduct interviews, vocational assessments, and provide career guidance; coordinate support services; refer customers to programs or services; and make referrals to job openings.
• Conduct outreach efforts including off-site hours at locations where job seekers, specifically veterans, may spend time, including other veteran agencies.
• Develop and conduct workshops.
• Deliver business services to area employers in order to develop employment opportunities for customers.
• Conduct and participate in informational sessions, job fairs, and trade shows.
• Develop and negotiate training agreements for apprenticeship programs, internships, and on-the-job-training employment opportunities for employers/businesses.

Knowledge, Skills, and Abilities:

• Knowledge of job search strategies and workforce placement techniques.
• Ability to assess individual skills, interests, and needs in relation to career opportunities.
• Strong interview and consulting skills.
• Ability to work effectively with a diverse customer base.
• Clear and effective verbal and written communication skills.

Minimum qualifications:

Any combination of education and/or work experience that demonstrates competency in:

• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively working with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences, effectively communicates and works with coworkers as team members.
• Customer/Quality Skills: Anticipates, monitors, and meets the needs of customers and responds to them in an effective, appropriate manner. Demonstrates commitment to identifying customers’ apparent and underlying needs and continually seeks to provide the highest quality service and product to all customers.
• Accountability Skills: Holds self-accountable for measurable, high-quality, timely, and cost-effective results. Determines objectives and sets priorities. Accepts responsibility for own actions and decisions. Accountable for own development, including learning necessary job knowledge and associated laws, rules, and policies. Identifies and participates in learning opportunities. Complies with established control systems and rules.
• Planning/Organization Skills: Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals for self and strategies to achieve them. Using flexibility and resiliency skills, appropriately and effectively adjusts work, plans and priorities to changing circumstances. Monitors own progress and evaluates outcomes.

Additional Requirements: As required by federal grant, the successful candidate will be a qualified service-connected disabled veteran, a qualified eligible veteran, or other qualified eligible persons as defined by Title 38, USC, Section 4101(5). The successful candidate will attend live, instructor-led virtual training provided by the National Veterans’ Training Institute (NVTI) and paid for by the US Department of Labor. The training must be completed within 12 months of hire and will be considered work time for compensation purposes. Transportation for regional travel will be required regularly and reimbursed at the State of Maine per-mile rate. Statewide travel will be occasionally required.

Preferred Qualifications:

• Excellent communication skills.
• Experience serving people with diverse backgrounds.
• Experience serving military veterans.
• Experience working with businesses and community organizations, particularly for workforce development purposes.
• A high level of experience in Microsoft Office Word, Excel, PowerPoint, and Outlook.
• Experience using virtual platforms and understanding of virtual services.

Contact Information: Questions about this position should be directed to: Rene.L.Smith@Maine.gov

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Balance – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and confidential employees receive three (3) personal leave days per calendar year.

• Health Insurance Coverage– The State of Maine pays 85%-100% of employee-only premiums ($11,857.68-$13,950.24 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.

• Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements

• Dental Insurance– The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).

• Retirement Plan– The State of Maine contributes 14.11% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.

• Gym Membership Reimbursement– Improve overall health with regular exercise and receive up to $40 per month to offset this expense.

• Health and Dependent Care Flexible Spending Accounts– Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.

• Public Service Student Loan Forgiveness– The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office

• Living Resources Program – Navigate challenging work and life situations with our employee assistance program.

• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive forty-two (42) consecutive calendar days of fully paid parental leave Additional, unpaid leave may also be available, under the Family and Medical Leave Act

• Voluntary Deferred Compensation– Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.

• Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying?
Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.

If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.