The Royal Children's Hospital

Care & Wellbeing Manager

The Royal Children's Hospital  •  Redfern, AU (Onsite)  •  8 days ago
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Job Description

Lead care. Strengthen wellbeing. Help Aboriginal Elders thrive at home and in community.

At Wyanga Aboriginal Aged Care, we believe ageing should happen with dignity, connection, culture and choice.

For 30 years Wyanga has walked alongside Aboriginal Elders, supporting them to remain safe, independent and connected to community, family, culture and Country while continuing to live in their own homes.

We are looking for a Care & Wellbeing Manager to help lead the next chapter of care at Wyanga.

This is a meaningful leadership role for someone who understands that aged care is about more than services and compliance - it’s about people, relationships, trust and ensuring every Elder feels seen, supported and respected.

You’ll lead and strengthen the way care and wellbeing services are delivered across the organisation, supporting staff, guiding quality practice, overseeing service delivery, managing risk and helping ensure Elders receive safe, culturally responsive and person-centred support.

This is a role for someone who can balance compassion with leadership, big-picture thinking with day-to-day problem solving, and quality care with practical action.

What you’ll be doing

No two days are the same, but your work will focus on helping ensure our care and wellbeing services run safely, effectively and in a way that reflects who we are as an organisation.

You’ll:

  • Lead and support the delivery of high-quality care and wellbeing services for Elders living at home and in community
  • Provide leadership, mentoring and day-to-day support to care and wellbeing teams
  • Strengthen quality, compliance and safe practice across aged care service delivery
  • Support care planning, service reviews, risk management and wellbeing outcomes for clients
  • Work closely with Care Partners, Care Coordinators and frontline staff to ensure services are practical, responsive and culturally safe
  • Help manage incidents, escalations, workforce matters and service improvements
  • Support the implementation of aged care reforms including Support at Home and CHSP requirements
  • Build strong relationships with Elders, families, carers, community and key stakeholders
  • Contribute to continuous improvement, workforce capability and a positive team culture

Who we’re looking for

You might come from aged care, community services, nursing, case management, care management or service delivery leadership - but most importantly, you care deeply about people and know how to lead in complex environments.

You’re someone who:

  • Leads with empathy, accountability and common sense
  • Understands that safe, quality care is built through strong relationships and good systems
  • Can support, coach and bring out the best in people
  • Is calm under pressure and comfortable managing competing priorities
  • Has strong operational judgement and can confidently navigate risk, compliance and service delivery challenges
  • Understands person-centred, strengths-based and wellness approaches to care
  • Values cultural safety, dignity, independence and community connection
  • Can move comfortably between strategic thinking and practical action

Ideally, you’ll bring

  • Experience in aged care, home care, health, community services or a related sector
  • Experience leading or coordinating teams and service delivery
  • Sound understanding of aged care legislation, quality standards and funding environments (including CHSP and/or Support at Home highly regarded)
  • Strong people leadership, communication and stakeholder engagement skills
  • Experience in quality, incident management, risk or continuous improvement is highly desirable
  • Relevant qualifications in aged care, nursing, health, community services, management or similar (or equivalent experience)

Why Wyanga?

At Wyanga, you’re not just stepping into a role - you’re joining a community.

You’ll work alongside a passionate team committed to supporting Elders to live well, remain independent and stay connected to what matters most.

We are values-led, community-focused and deeply committed to culturally safe, meaningful care.

In return, you’ll have the opportunity to genuinely shape services, support staff to thrive and make a real difference in people’s lives every day.

Location: Redfern, NSW

Employment Type: Full-time / Permanent

Salary: Negotiated based on experience, qualifications and leadership capability

Additional Benefits: Access to not-for-profit salary packaging, meal and entertainment benefits, and the opportunity to genuinely shape care and wellbeing outcomes for Aboriginal Elders and community.

Ready to help shape the future of care and wellbeing at Wyanga? We’d love to hear from you.

The Royal Children's Hospital

About The Royal Children's Hospital

The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.

We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.

With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.

We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.

When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.

In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Parkville, AU
Year Founded
Unknown
Website
org.au
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