Job Description

Pay Plan Title: Care Transitions Care Manager

Working Title: Care Transitions Care Manager

FLSA Status: Non-Exempt

Posting Salary Range: $56,270 - $68,428

Office Location: Remote in North Carolina in one of the following counties: Alamance, Orange, Durham, Wake, Johnston, Person, Granville, Vance, Franklin, Warren, Nash, Halifax, Edgecombe, Wilson, Wayne, Pitt, Greene, Lenoir, Sampson, Duplin, Guilford, Randolph, Jones, Chatham, Lee, or Cumberland.

POSTING DETAILS:

Make an Impact

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.

Why Work for Us?

Trillium believes that empowering others begins with supporting our team. We offer our employees:

• A collaborative, mission-driven work environment
• Competitive benefits and work-from-home options for most positions
• Opportunities for professional growth in a diverse inclusive culture

Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.

If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!

What We’re Looking For

Trillium Health Resources has a career opening for a Care Transitions Care Manager to join our team! The Care Transitions Care Manager provides comprehensive care coordination to support individuals transitioning between care settings and maintaining stability over time. This role assesses needs, develops care plans, and coordinates services across providers and community resources.

This position will serve as a member of the State Hospital integrated care team for the State Psychiatric inpatient setting. The Care Transitions Care Manager is expected to assess and respond to members’ health and safety when the Trillium Catchment is under a state of emergency or weather advisory.

On a typical day, you might:

• Engage members in the care coordination/care management process.
• Provide education about all available services, natural and community supports, treatment options, diagnosis, etc.
• Provide linkage to needed psychological, behavioral, educational, physical, and dental evaluations.
• Facilitate referrals for health-related services, community-based resources and social support services, and community reintegration supports.
• Evaluate the outcome of the care plan and reintegration supports.

Employee Benefits:

Trillium knows that work/life balance is essential. That’s why we offer:

• Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.
• Work-from-home options available for most positions
• Health Insurance with no premium for employee coverage
• Flexible Spending Accounts
• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
• NC Local Government Retirement Pension (defined-benefit plan) https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook
• 401k with 5% employer match and immediate vesting
• Public Service Loan Forgiveness (PSLF) qualifying employer
• Quarterly stipend for remote work supplies

Qualifications

Required:

• Must meet Qualified Professional (QP) status.

1. Fully licensed by the NC governing board regulating Human Services professions; OR Fully licensed RN who is licensed to practice in the state of NC by the NC Board of Nursing who also has four (4) years of full-time experience with the MH/DD/SA population served. OR
2. A graduate of a college or university with a master’s degree in a human service field and has one year of full-time, pre or post-graduate degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has one year of full-time, pre or postgraduate degree accumulated supervised experience in alcoholism and drug abuse counseling; OR
3. A graduate of a college or university with a bachelor's degree in a human service field and has two years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has two years of full-time, pre or post bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling; OR
4. A graduate of a college or university with a bachelor's degree in a field other than human services and has four years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has four years of full-time, pre or post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling.

• Additionally, If serving members with Long Term Services and Support (LTSS) needs, the care manager, must meet the minimum QP requirements defined above (A-D) and shall additionally have at a minimum two (2) years of prior LTSS and/or Home and Community Based Service (HCBS) coordination, care delivery monitoring and care management experience. This experience may be concurrent with the years of experience required to become a Qualified Professional.
• The following immunizations are required for this position:
• Fully vaccinated against Influenza (annually within Influenza season Nov 1 – March 31), MMR, Varicella and Tdap (Tetanus, diphtheria pertussis).
• MMR and Varicella - must show proof of vaccination or have blood drawn to show immunity.
• Tdap - must show proof of one dose.
• Employees must provide proof of all immunizations prior to their start date or agree to be provide proof of all immunizations within 4 months of start date.
• Must have a valid driver’s license.
• Must reside in North Carolina and in one of the following counties: Alamance, Orange, Durham, Wake, Johnston, Person, Granville, Vance, Franklin, Warren, Nash, Halifax, Edgecombe, Wilson, Wayne, Pitt, Greene, Lenoir, Sampson, Duplin, Guilford, Randolph, Jones, Chatham, Lee, or Cumberland.
• Must be able to travel within a two (2) hour radius of the Trillium assigned region/location.

Preferred:

• License and/or certification may be accepted as noted above.
• Master’s degree in a Human Services field.
• Five (5) years of post-master’s experience in a clinical setting working with the MH/SU/IDD population.
• Fully licensed by the state of North Carolina as an LCSW, LPA, LCMHC, or a bachelor’s-level RN.

Deadline for Application: Wednesday October 28, 2026 at 11:59pm.

How to Apply

To be considered, submit your application and resume through our ADP Career Center. Your resume must include:

• Employer name, dates of service (month/year), average hours worked per week, and essential job duties
• Education details (degree type, date awarded, institution, field of study)
• Licensure/certification information, if applicable

After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You’ll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the recruitment cycle closes.

Join our Talent Community through ADP to stay informed about future opportunities. Be sure to keep your resume updated in your profile.

Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.

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