Job Description

Job Purpose

Are you a passionate care professional ready to take the next step in your leadership journey? Do you want a rewarding role where you can inspire a team, support vulnerable adults, and truly make a lasting difference every day?

We are looking for a dedicated and compassionate Care Team Leader to join our residential mental health service, Laughton Croft. This is an exciting opportunity for someone who thrives in a fast-paced, person-centred environment and is passionate about delivering high-quality care and support to adults with mental health needs.

As a Team Leader, you will play a key role in supporting the Registered Manager and Deputy Manager with the day-to-day running of the service. You’ll lead shifts, mentor staff, oversee care delivery, and help create a safe, empowering, and recovery-focused environment where residents can thrive.

This is more than just a leadership role, it’s an opportunity to positively impact lives, champion best practice, and help individuals achieve greater independence, confidence, and wellbeing.

What You’ll Be Doing

Leadership & Shift Coordination

• Lead and motivate care staff to deliver exceptional, person-centred support
• Act as the senior member of staff on shift, providing guidance and direction
• Ensure the smooth and effective running of the service day-to-day
• Promote a safe, supportive, and positive living environment for residents
• Respond confidently to incidents, safeguarding concerns, and emergencies

Care Planning & Resident Support

• Develop and maintain detailed, person-centred care plans tailored to individual needs
• Complete and review risk assessments and mental capacity assessments
• Create personalised Safety Plans, Life Plans, and “All About Me” profiles
• Support residents with daily living, emotional wellbeing, independence, and recovery goals
• Build meaningful relationships with residents and encourage positive outcomes

Team Development & Communication

• Support, supervise, and mentor care staff to help them grow and succeed
• Lead handovers and team meetings to ensure excellent communication across shifts
• Work collaboratively with families, healthcare professionals, and external agencies
• Promote a positive team culture built on respect, compassion, and accountability

Quality & Compliance

• Ensure all care records and documentation are accurate, up to date, and compliant
• Support audits, inspections, and quality monitoring within the service
• Champion safeguarding, best practice, and high standards of mental health care
• Ensure all staff follow policies, procedures, and recovery-focused approaches

Requirements

Essential

• Previous experience working within mental health or residential care services
• Experience in a Senior Support Worker, Team Leader, or similar leadership role
• Strong understanding of care planning, risk assessments, and safeguarding procedures
• Knowledge of the Mental Capacity Act and person-centred care approaches
• Ability to confidently lead shifts and support a care team effectively
• Excellent written and verbal communication skills
• Ability to maintain accurate records, reports, and documentation
• A compassionate, professional, and proactive approach to supporting residents

Desirable

• NVQ/QCF Level 3 (or above) in Health & Social Care
• Experience completing Mental Capacity Assessments and safety planning
• Experience conducting staff supervisions and mentoring team members
• Knowledge of CQC standards and regulatory requirements within residential care services

Key Skills

• Strong leadership and decision-making abilities
• Excellent organisation and time management skills
• Ability to problem solve and remain calm under pressure
• Effective communication and interpersonal skills
• High attention to detail with record keeping and documentation
• Compassionate, recovery-focused, and person-centred approach to care

Benefits

• Mileage paid over 5 miles (up to 50 miles per day)
• Life insurance
• Company pension in place
• Meals provided
• 24/7 free counselling service
• On site car park
• Monthly staff bonuses
• Refer a friend scheme of up to £250 each

Full time (37.5 hours per week). Starting from £13.50, based on experience

Please note: Applicants must currently live in the UK. Sponsorship is not available for this role.