Job Description

Work with an organisation committed to making a difference

We're looking for someone with strong case management experience to support our Support at Home participants and their supporters.

As outlined in the Role Profile, the Care Partner plays a vital role in providing high quality, relationship-based, person-centered in-home care, tailored to each individual’s needs, goals and preferences. This role is all about building trust, forming meaningful relationships, and working collaboratively with older people to understand their unique needs within the context of their life.

This relationship-based approach underpins every care management activity, driving improved outcomes, continuity of care and participant satisfaction.

About the Role

This is a permanent full-time position based in either our Swan Hill or Gisborne office.

You’ll be the primary contact for participants, conducting assessments, developing person‑centered care plans, coordinating services, and ensuring safe, high‑quality care. You’ll also work closely with families, community organisations and internal teams to support wellbeing and independence

What We’re Looking For

Essential

• Minimum two years’ experience in home-based aged care and/or a relevant qualification
• Strong knowledge of Commonwealth aged care systems, funding models, programs, legislation and regulation
• Proven ability to conduct dynamic, person‑centered assessments, reviews and care management
• Excellent communication skills and strong decision‑making abilities
• Experience using Microsoft Office and Client Management Systems

To see the full list of requirements, request the Role Profile at careers@intereach.com.au

Employee Benefits

Intereach prides itself on supporting our staff. Benefits include:

• Great perks: Salary Packaging, Fitness Passport, Flare benefits, Employee Assistance Program (EAP), paid parental leave, paid study leave, Workplace Giving Program
• Flexibility to support work–life balance
• Diversity & inclusion — come to work as you are
• Growth & development opportunities
• A role with purpose
• A friendly and supportive team

For More Information

For general enquiries or confidential support with the application process:

Jessica Kemp (Recruitment Officer)

PH: 1300 488 226

E: careers@intereach.com.au

For role-specific questions:

Jane Lord (Regional Manager Aged Care Support)

PH: 0476 869 610

We proudly welcome applicants from all walks of life. Intereach is an Inclusive and Child Safe organisation committed to safety, respect and equity.

Ready to Apply?

Click Apply Now. Applications close Friday 10 July at 10:00am. We encourage early applications as suitable candidates may be contacted and progressed without delay.

To be considered, please upload your resume and cover letter outlining your skills, experience and suitability.

Alternative application methods are available for anyone unable to apply online.

If shortlisted, you will be contacted by phone. If not progressing to interview, you will be notified via email.