Job Description

Who We Are

Within Health is revolutionizing eating disorder treatment through our innovative telehealth platform. We provide remote clinical services at the Partial Hospitalization Program (PHP) and Intensive Outpatient Program (IOP) levels of care. Our mission is to transform lives by increasing access to quality eating disorder treatment, improving patient outcomes, and fostering healing in a compassionate, stigma-free environment. We combine clinical expertise with cutting-edge technology to address the complex needs of individuals with eating disorders, creating a future where effective treatment is accessible to all who need it.

The Role

Our Care Partners are members of a larger multidisciplinary treatment team. They work closely with clients in order to carry out interventions on their treatment plans. Care Partners specialize in working with clients with eating disorders. They are thoughtful, sensitive, respectful, flexible, and bring a loving, positive attitude to our expert Clinical Team.

What You'll Do

• Support with Admissions and call handling as needed.
• Coordinate care and program services with patient, family, and treatment team.
• Organize, plan, and provide structure around client specific experiential opportunities.
• Meet with client and/or families for virtual sessions and check-ins.
• Provide families with support and motivation.
• Model appropriate table behaviors to clients struggling with eating disorders.
• Provide families with one-on-one coaching in how to manage their loved one’s behaviors.
• Provide in-the-moment feedback by utilizing between-session messaging to motivate and support clients and families.
• Alert medical and clinical professionals to intervene during emergencies.
• Maintain strict client confidentiality.
• Participate in Treatment Team meetings.
• Attend or lead groups as appropriate.
• Attend supervision and department meetings.
• Participate in initial and ongoing training.
• Provide case management for members, ensuring effective communication with those involved in the recovery process, including school administrators, law enforcement, attorneys, etc.
• Document all client interactions appropriately and within designated timeframes.
• Other related duties as assigned based on need and availability.

Qualifications

• Associate's degree in behavioral health or related field, or 2 years experience.
• Ability to treat patients with dignity and empathy.
• Strong listening and communication skills.
• Acute observation skills.
• Willingness to treat clients with Eating Disorders and Disordered Eating.
• Ability to demonstrate understanding of a variety of models and theories of eating disorders, trauma, mental illness, and related issues.
• Understanding of diverse cultures and gender specific issues and ability to incorporate needs of gender and culturally diverse groups into practice setting.
• Excellent organizational and time management skills.
• Ability to prioritize workload and work independently.

Physical & Environmental Requirements

• Must have reliable internet connection.
• Must be comfortable operating a computer and smart-phone and navigate applications within macOS and iOS.
• Must be comfortable communicating with colleagues via chat, telephone, and video calls.
• Must be able to sit for the majority of the shift.
• This is a work-from-home position. Work should be performed in a private, quiet space with minimal background noise.